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Business Connect

Business Connect is designed to help retail and other customer service businesses compete in today's marketplace and give helpful information.

Are you Outsourcing?

Posted on Thursday October 29th, 2009 at 21:45 in small business, business, outsourcing, Management, virtual assistant, accounting, operations

Image by Getty Images via DaylifeThe word outsourcing will make most people cringe including myself because of what some companies have been outsourcing, but outsourcing should not be a bad word but you have to do it right.Outsourcing has gotten plen...
Building Customer Loyalty

Posted on Tuesday April 21st, 2009 at 20:49 in small business, business, outsourcing, Marketing, customer service, Management, sales, returns, freelance folder

Image by Angela Radulescu via FlickrHow loyal are your customers to you?The answer to the question could be what stands between success and failure of your small business. Today you see many major retailers trying to build customer loyalty through th...