Blog Detail

Business is Personal

http://www.rescuemarketing.com/blog/

Business is Personal discusses marketing, management and related small business issues from the perspective of a small business owner. Customer service, customer retention and things to help the small business not just survive, but thrive in a world full of big box stores.

• Added on: May 26th, 2007
• Country: United States
• Language: English

• Author: Mark Riffey
• Listed in: Small Business Marketing
• Tags: small business Marketing customer service Management strategic thinking customer retention

Recent Posts

• Why people buy

  Posted on Saturday November 21st, 2009 at 10:54 in small business, business, Marketing, motivation, sales, restaurants, retail, positioning, Marketing to Women, influence, employees, marketing to the affluent

  photo credit: Limbo Poet Many times I’ve suggested that you read Cialdini’s Influence. Today’s guest post is a follow on to Cialdini – an audio documentary about what makes people buy: “Desire by Design” from Ame...

• Happy New Year! Take the next six weeks off

  Posted on Friday November 20th, 2009 at 14:18 in small business, business, improvement, Strategy, motivation, Management, productivity, time management, entrepreneurs, competition, attitude, planning

  photo credit: (A3R) angelrravelor (A3R) Happy New Year in November? I don’t mean the Chinese New Year, the Jewish New Year or the new Federal fiscal year. I’m talking about the regular old New Year that happens on January first. Are you...

• Overheard in the frozen food section: What’s all that crap you post on Facebook?

  Posted on Tuesday November 17th, 2009 at 07:10 in communication, small business, business, Marketing, blogging, Web 2.0, automation, productivity, social media, facebook, twitter, customers

  photo credit: Mads Boedker Last night in the grocery store, 2 moms stopped me in the frozen food section. I thought I was safe since their kids swim with mine on the Columbia Falls Swim Team. As I stood embarrassingly close to the frozen sausage an...

• Test your ability to influence others for the right reasons

  Posted on Monday November 16th, 2009 at 10:33 in small business, business, Marketing, sales, employees, business culture, customer relationships

  photo credit: myuibe Here’s a little quiz about influencing decision makers: http://www.influenceatwork.com/CialdiniQuiz.html Tell me how you did – and what you think about your answers (a key/explanation is provided after the quiz). I ...

• Forty six recession-busting “secrets” from Tom Peters

  Posted on Saturday November 14th, 2009 at 07:53 in small business, business, improvement, Strategy, customer service, leadership, quality, entrepreneurs, competition, attitude, employees, business culture

  photo credit: lepiaf.geo Today’s guest post is from a pinnacle of business wisdom, Tom Peters. First, a quote: I am constantly asked for “strategies/‘secrets’ for surviving the recession.” I try to appear wise and informed—and parad...

• Hold that plane

  Posted on Wednesday November 11th, 2009 at 15:56 in small business, business, airlines, customer service, air travel, expectations, attitude, word of mouth marketing, employees, business culture, alaska airlines, customer relationships

  photo credit: Unhindered by Talent Something amazing happened to me during my trip to Vegas late last month: An airline exceeded my expectations. “Exceeded” is a bit of a misnomer because my expectations are so low with airlines in gene...

Comments & Reviews

This blog is currently rated a 5.00 out of a possible 5 based on 1 comment.

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Posted: October 4th, 2008 | Report This Comment

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