Recent Posts

Community Guy

CommunityGuy.com is focused on bringing you smart, timely review of all things social media and community building.

OCRN: Community Netiquette: How to Avoid Stepping on Virtual Toes

Posted on Monday April 28th, 2008 at 00:35 in building community, communication, community, ocrn

The firehose of OCRN content has been turned on! The next whitepaper is has been posted, and this one is entitled: Community Netiquette: How to Avoid Stepping on Virtual Toes. Most of us know that i...
Fantastic communication from Southwest

Posted on Friday April 25th, 2008 at 07:03 in airlines, doing it right, ocrn

Remember Skirtgate? Southwest Airlines escorted a young woman off a plane because they didn’t like the shortness of her skirt. It turned into a debacle, especially considering the hot pants hist...
OCRN: 9 Tips for Inspired (and Inspiring) Text Communication

Posted on Monday April 21st, 2008 at 15:44 in building community, ocrn

I’m pleased to share that last week published my first whitepaper for the Online Community Research Network: 9 Tips for Inspired (and Inspiring) Text Communication. Here’s the synopsis: ...