Blog Detail

Cordial: Customer Service for the 2.0 World

http://www.becordial.com

Cordial is being passionate about your customers and providing human service.
Cordial believes in relationships, not bullhorns.
Cordial is all about engaging your target audience because if you don’t, someone else will.
Cordial believes a positive customer experience is created from the inside out.

This is not reinventing the wheel. This is about getting back to basics in a digital world.

• Added on: Apr 24th, 2009
• Country: United States
• Language: English

• Author: Lisa Ashby
• Listed in: Business Marketing
• Tags: customer service new media marketing social media marketing customer care customer response social media response

Recent Posts

• Customer Service is the New Marketing

  Posted on Tuesday May 5th, 2009 at 20:47 in Marketing, customer relationships, social response

    No related posts. No related posts....

• Consistency is key

  Posted on Sunday May 3rd, 2009 at 19:05 in customer relationships, consistent customer service

  When I am asked about my best or worst customer service experience, I can easily divulge both because they happened within an hour of one another with the same company. When my family moved a few years ago, I had scheduled my power with Progress Ener...

• Naked Pizza sets an example for small businesses

  Posted on Monday April 27th, 2009 at 21:26 in new media marketing, social media marketing, customer relationships, social response

  There’s been some buzz lately about Naked Pizza, a New Orleans pizza shop, because they have erected a billboard to entice would-be customers to follow them on Twitter for specials.  I personally think it’s a savvy move and an indicatio...

• Lifepoint gets customer service

  Posted on Thursday April 23rd, 2009 at 18:41 in relationships, customer relationships, businesses that get it

  My family and I visited Lifepoint Church last Sunday for the first time, and it was an excellent example of the kind of outstanding customer care that fosters positive relationships. If you know me on a personal level, you know I haven’t been ...

• Happy employees make customers happy

  Posted on Monday April 20th, 2009 at 20:42 in Economy, recognition, recession, employees, customer relationships, employee service

  Hobby Lobby announced last week that they are increasing the minimum wage for their full-time hourly employees to $10 per hour, 52% above the national minimum wage. David Green, CEO and founder, explains: Our employees are the backbone of our company...

• How long does it take for the internet’s bookstore darling to become a hated brand? 24 hours apparently.

  Posted on Wednesday April 15th, 2009 at 22:10 in customer relationships, #amazonfail, business fail, failed response

  The latest brand to suffer the consequences of an online backlash is Amazon.com, and it’s not pretty.  Image credit: National Coalition Against Censorship Church of the Customer has written a very detailed post outlining the events, and the g...

Comments & Reviews

There is no rating for this blog because there are no comments yet.

Post A Comment/Review

* Your IP is being logged.
* Your e-mail address is used only for verification purposes only and will not be sold, or shown publicly.
* No HTML tags allowed
* DO NOT use the Comments/Reviews to promote your own site.