Recent Posts Tagged With 'applications'

• Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service

  Posted on Friday February 20th, 2009 at 09:50 in Software, business, Marketing, offers, Security, information, customer service, relationship, market, support, CRM, Management

  Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS–Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in the third annual 2009 Stevie Awards ...

• CRM in the Eye of Adversary Economic Climate

  Posted on Thursday February 19th, 2009 at 02:09 in Software, business, web, Online, offers, saas, information, customer service, 2008, helpdesk, market, support

  CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this pursuit. Indeed, Gartner reported mid 2008 that for the th...

• Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes

  Posted on Tuesday February 17th, 2009 at 00:40 in Software, technology, business, web, Microsoft, information, support, Management, Product, press releases, applications, application

  United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet (www.unitedplanet.com), one of the leading developers of Enterprise Port...

• Informatica Acquires Applimation

  Posted on Friday February 13th, 2009 at 01:12 in Software, technology, business, web, offers, Security, information, market, support, CRM, Management, Product

  Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA — Informatica Corporation, the leading independent provider of data integration software, today announced that it has signed ...

• NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

  Posted on Thursday February 12th, 2009 at 01:30 in Software, technology, business, Marketing, Free, offers, saas, information, 2008, relationship, market, support

  Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers Deploying NetSuite to Replace or Complement SAP Reali...

• Why CRM and Social Media is More Important in a Recession

  Posted on Wednesday February 11th, 2009 at 08:00 in Software, news, google, web, saas, customer service, helpdesk, market, support, CRM, sales, cloud

  The Recession is producing a cut-throat approach to sales. In the past, SaaS companies used to go after customers using a traditional hosted or shrink-wrapped software. Now SaaS is going after it’s own kind. I’ve read so many press releas...

• Helpstream Announces Winter 2009 Release

  Posted on Wednesday February 11th, 2009 at 00:39 in Software, budget, google, business, web, Marketing, Free, offers, saas, information, customer service, relationship

  New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA — Helpstream®, the world’s first truly social customer service and relatio...

• Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

  Posted on Tuesday February 10th, 2009 at 19:40 in Software, news, google, business, Marketing, Security, saas, information, customer service, 2008, relationship, market

  28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service by leveraging expertise gained from conversations t...

• Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

  Posted on Wednesday February 4th, 2009 at 07:00 in Software, Mobile, business, web, Marketing, Online, saas, information, relationship, market, Management, Product

  New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research applications. Confirmit Horizons enables busines...

• SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

  Posted on Tuesday February 3rd, 2009 at 23:01 in Software, technology, business, Free, Online, information, relationship, CRM, Management, cloud, Product, press releases

  Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. - SugarCRM Inc., the world’s leading provider of commercial open source cu...

• InfoWorld Honors Zoho With 2009 Technology of the Year Award

  Posted on Thursday January 29th, 2009 at 02:10 in Software, news, google, technology, business, Free, Online, Microsoft, saas, information, 2008, CRM

  PLEASANTON, Calif..– Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year Awards. Selected by InfoWorld Test Center edi...

• Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

  Posted on Tuesday January 27th, 2009 at 09:33 in Software, Mobile, business, Microsoft, saas, information, relationship, market, CRM, Management, sales, Product

  Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.–Avidian Technologies today announced the launch of Prophet OnDemand, the newest team ...

• Five9 Brings Cloud Computing to Call Centers

  Posted on Saturday January 24th, 2009 at 09:40 in Software, technology, business, Marketing, saas, information, customer service, market, Management, cloud, Product, press releases

  Five9 Announces the New Release of Virtual Call Center Suite 7.1 On-Demand Call Center Software PLEASANTON, Calif. — Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite ...

• Gartner 2009 Forecast: IT Spending Flat, but Outsourcing will Grow

  Posted on Friday January 23rd, 2009 at 00:00 in Software, news, budget, technology, business, outsourcing, Security, saas, helpdesk, cheap, trends, CRM

  There were two interesting press releases from Gartner last week that caused mixed emotions in the IT world. The news was good or bad, depending on how you looked at it. 1. Gartner Says Outsourcing Will Continue to Grow in 2009 Despite Economic Slo...

• Google Apps Premier Edition Allows Better Password Control

  Posted on Monday January 19th, 2009 at 02:10 in Software, news, google, Free, Security, Microsoft, helpdesk, CRM, applications, application, exam, gmail

  This is good news to users of Google Apps Premier Edition, like Genentech. The Premier version of Google Apps allows more control over the passwords that their users can choose. This applies to the whole suite of applications under Google Apps, inc...

• State of the CRM Industry - What’s Hot and What’s Not

  Posted on Thursday January 15th, 2009 at 08:03 in Software, technology, business, outsourcing, Marketing, Online, information, market, CRM, Management, sales, Product

  Local CRM Experts Share What’s Hot, What’s Not at Technology Association of Georgia (TAG) CRM Meeting ATLANTA — Bruce Culbert, CEO, iSymmetry and Chairman/Co-Founder, myCRMcareer, will join fellow panelists to discuss What’s Hot and What�...

• SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

  Posted on Wednesday January 14th, 2009 at 01:13 in Software, news, technology, business, web, Free, offers, Security, Microsoft, information, 2008, relationship

  IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM)...

• Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone

  Posted on Monday January 12th, 2009 at 13:27 in Software, technology, Mobile, business, web, Marketing, saas, information, market, support, CRM, Management

  eBridge’s web-based business transaction management software (ePortal) is now compatible with the Blackberry Storm, Bold and Apple’s iPhone. BURLINGTON, Ontario – eBRIDGE Software, the leader in business software integration solutions for EDI...

• 2nd International Cloud Computing Conference & Expo

  Posted on Monday January 12th, 2009 at 01:03 in Software, technology, business, web, Microsoft, saas, information, market, Management, cloud, press releases, applications

  2nd International Cloud Computing Conference & Expo, New York City, March 30 - April 1, 2009 Everything you wanted to know about: Saas, PaaS, IaaS Automation Grid Software Elastic Computing Cloud Database Scalability Fabric Computing Green IT Hi...

• InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution

  Posted on Thursday January 8th, 2009 at 16:49 in Software, Mobile, business, web, Marketing, Online, offers, saas, information, market, support, Management

  InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – InteQ today announced the release of InfraDesk 5.0, ...

• Weather Forecast Sun Mixed with Clouds - Sun Microsystems Acquires Q-layer

  Posted on Wednesday January 7th, 2009 at 17:14 in Software, technology, business, web, offers, information, market, support, Management, cloud, press releases, applications

  Interesting developments from Sun Microsystems. It appears they see the value (and future!) of Cloud Computing by acquiring Belgium based Q-layer. It wasn’t long ago when Sun was the de facto choice in Enterprise level web and application ser...

• Salesforce. com - Great News in this Recession or Simply Arrogance?

  Posted on Wednesday January 7th, 2009 at 11:00 in Software, news, google, technology, web, Marketing, Microsoft, helpdesk, market, cheap, CRM, sales

  Yesterday’s Salesforce.com outage resulted in several readers emailing me the story from the San Jose Mercury News titled The Recession, the Cloud and Salesforce.com. The feelings were mixed. Read on… With all the bad news about layoff...

• CRM Help Desk Software Predictions for 2009

  Posted on Thursday January 1st, 2009 at 20:24 in Software, news, budget, google, Mobile, business, web, Free, Online, Security, Microsoft, saas

  These 5 industries will continue to be hot topics for 2009, which is going to be a very lean year for small, medium and large businesses. Tech spending will be tightened and budgets will be cut. If you are looking to increase productivity without s...

• Top 10 Cloud Computing Predictions for 2009

  Posted on Saturday December 20th, 2008 at 00:29 in Software, google, technology, business, outsourcing, Marketing, Security, Microsoft, saas, 2008, market, support

  SAN MATEO, Calif., — As the year draws to a close, many companies are left wondering what next year will bring for this year’s hottest technology trend — cloud computing. To answer these questions, Appirio (www.appirio.com) today re...

• Enterprise Software Growth Forecast at 7% for 2009

  Posted on Friday December 19th, 2008 at 12:01 in Software, technology, business, web, information, 2008, relationship, market, CRM, Management, sales, Product

  The fourth quarter of 2008 will mark the first of several challenging quarters for the enterprise software markets, according to Gartner. A combination of economic, technical and regional forces has caused Gartner to revise downward its enterprise so...

• Zoho Creator Takes On Role as Google App Engine IDE

  Posted on Wednesday December 17th, 2008 at 01:29 in Software, news, google, technology, business, web, information, sample, 2008, support, CRM, cloud

  Zoho Creator Deploys Apps to Google App Engine PLEASANTON, Calif.– Zoho today announced that Zoho Creator has been integrated with Google App Engine, enabling applications built with Zoho Creator to be deployed on Google’s infrastructure. Th...

• iDashboards and Parallax Technologies Offer Performance Dashboards for Contact Centers

  Posted on Wednesday December 10th, 2008 at 11:00 in Software, technology, business, web, offers, Security, information, 2008, support, Management, Product, press releases

  Detroit, MI -– Parallax Technologies , providers of Contact Center solutions, and iDashboards, the leader in Business Intelligence (BI) dashboard software, are pleased to announce that the companies have entered a partnership to provide industry-le...

• nGenera Achieves Third Quarter Growth with Talisma CIM Products

  Posted on Thursday December 4th, 2008 at 23:36 in Software, business, web, Online, information, customer service, helpdesk, market, CRM, Management, sales, Product

  You may remember Talisma Corp. making headlines last month when it was officially sold to nGenera Corp. for an undisclosed amount. Before the purchase, NGenera acquired five companies in the previous 14 months, putting themselves in an aggressive pa...

• GoldenGate Software and Oracle to Host Web Seminar on Siebel CRM Zero Downtime Migrations

  Posted on Thursday December 4th, 2008 at 02:30 in Software, technology, business, web, Microsoft, information, 2008, relationship, market, CRM, press releases, applications

  SAN FRANCISCO — GoldenGate Software Inc., a leading provider of high availability and real-time data integration solutions, will host a live Web seminar featuring Oracle Group Vice President of CRM Applications George Jacob and GoldenGate Vice ...