Recent Posts Tagged With 'information'

• Canada’s “Geeks on the Way” Wins 2009 Stevie Award for Sales & Customer Service

  Posted on Friday February 20th, 2009 at 09:50 in Software, business, Marketing, offers, Security, information, customer service, relationship, market, support, CRM, Management

  Geeks on the Way Recognized for CRM Implementation & User Adoption Program of the Year LAS VEGAS–Geeks on the Way was named the winner of the CRM Implementation & User Adoption Program category in the third annual 2009 Stevie Awards ...

• CRM in the Eye of Adversary Economic Climate

  Posted on Thursday February 19th, 2009 at 02:09 in Software, business, web, Online, offers, saas, information, customer service, 2008, helpdesk, market, support

  CRM in the Eye of Adversary Economic Climate In the current global economic recession, the market strategy of choice is customer retention, and customer service is a core ingredient in this pursuit. Indeed, Gartner reported mid 2008 that for the th...

• drugstore.com Customizes Online Shopping Experience with Beauty Chat Using RightNow On Demand CRM

  Posted on Wednesday February 18th, 2009 at 23:25 in technology, web, Marketing, Online, information, customer service, relationship, market, support, trends, CRM, Management

  If you don’t think social media and IM or on-line chat isn’t important, think again. Read this press release from RightNow On Demand CRM. With the recession is full swing, you need to capture every client and convert as many sales as po...

• InteQ Joins IT Service Management Professionals in Las Vegas to Promote SaaS Solutions

  Posted on Tuesday February 17th, 2009 at 12:54 in Software, web, Marketing, offers, saas, information, market, support, Management, sales, Product, press releases

  InteQ to attend the IT Service Management Conference & Exhibition in Las Vegas this month to showcase InfraDesk, On Demand Service Desk Solution, and ITIL Training Programs BEDFORD, MA – InteQ is a Silver Sponsor of the 13th Annual Internatio...

• LiveTime Ships New ITIL Service Desk Hardware Appliance

  Posted on Tuesday February 17th, 2009 at 12:38 in Software, web, information, support, Management, Product, press releases, solutions, process, systems, data, system

  New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and PostgreSQL. Newport Beach, CA - LiveTime Software...

• Forums, Blogs and Wikis can Help Businesses Save Costs and Optimize Processes

  Posted on Tuesday February 17th, 2009 at 00:40 in Software, technology, business, web, Microsoft, information, support, Management, Product, press releases, applications, application

  United Planet implements Web 2.0 technologies as part of its Enterprise Portal to help businesses increase efficiency during the current economic climate London - United Planet (www.unitedplanet.com), one of the leading developers of Enterprise Port...

• Informatica Acquires Applimation

  Posted on Friday February 13th, 2009 at 01:12 in Software, technology, business, web, offers, Security, information, market, support, CRM, Management, Product

  Expands Data Integration Platform Leadership by Incorporating Information Lifecycle Management (ILM) REDWOOD CITY, CA — Informatica Corporation, the leading independent provider of data integration software, today announced that it has signed ...

• NetSuite Extends ‘Business ByNetSuite’ Program for SAP Customers Eager to Embrace the SaaS Revolution

  Posted on Thursday February 12th, 2009 at 01:30 in Software, technology, business, Marketing, Free, offers, saas, information, 2008, relationship, market, support

  Leading On-Demand ERP (Enterprise Resource Planning) Suite for Mid-Market Companies Helps Large SAP Customers Cut Costs and Relieves Them from Hefty Maintenance Fees and Upgrade Hassles Customers Deploying NetSuite to Replace or Complement SAP Reali...

• Helpstream Announces Winter 2009 Release

  Posted on Wednesday February 11th, 2009 at 00:39 in Software, budget, google, business, web, Marketing, Free, offers, saas, information, customer service, relationship

  New Release Offers Ground Breaking Community-Driven Service Functionality and Tight Integrations with Oracle® CRM On Demand and Salesforce.com Mountain View, CA — Helpstream®, the world’s first truly social customer service and relatio...

• Salesforce.com Kicks Off the Year of Cloud Computing With Salesforce CRM Spring 09

  Posted on Tuesday February 10th, 2009 at 19:40 in Software, news, google, business, Marketing, Security, saas, information, customer service, 2008, relationship, market

  28th generation release allows companies to more effectively grow their business without growing capital expense or headcount The Service Cloud transforms the quality and lowers the cost of service by leveraging expertise gained from conversations t...

• Confirmit Launches First Fully On-Demand, Multi-Channel Platform for Customer and Employee Feedback

  Posted on Wednesday February 4th, 2009 at 07:00 in Software, Mobile, business, web, Marketing, Online, saas, information, relationship, market, Management, Product

  New York, NY and Oslo, Norway –- Confirmit announces the launch of Confirmit Horizons, the first fully on-demand, multi-channel platform for Customer Feedback, Employee Feedback, and market research applications. Confirmit Horizons enables busines...

• SugarCRM Announces Sugar Authorized Learning Program to Provide CRM Best Practices

  Posted on Tuesday February 3rd, 2009 at 23:01 in Software, technology, business, Free, Online, information, relationship, CRM, Management, cloud, Product, press releases

  Levementum, Plus Consulting, Redpill-Linpro, Bhea Knowledge Technologies and iZeno Among Certified Partner Providers in North America, Europe and Asia CUPERTINO, Calif. - SugarCRM Inc., the world’s leading provider of commercial open source cu...

• Offline Email Alternatives to Outlook IMAP - Gmail and Google Gears

  Posted on Monday February 2nd, 2009 at 08:56 in Software, google, web, Online, Security, Microsoft, information, helpdesk, CRM, data, gmail, system

  Last week, Google introduced offline email with Gmail that’s IMAP and Outlook independent. This is a huge step forward, as one of the main reasons why I still use Microsoft Outlook is the ability to “store and forward” email and wo...

• IBM and iEnterprises Offer CRM Software as a Service to Help Smaller Companies Compete With Larger Rivals

  Posted on Sunday February 1st, 2009 at 23:21 in Software, technology, Mobile, business, web, offers, Security, saas, information, relationship, support, CRM

  ARMONK, NY - IBM and iEnterprises, are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship management (CRM) systems via Software as a Service (SaaS)...

• InfoWorld Honors Zoho With 2009 Technology of the Year Award

  Posted on Thursday January 29th, 2009 at 02:10 in Software, news, google, technology, business, Free, Online, Microsoft, saas, information, 2008, CRM

  PLEASANTON, Calif..– Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of the Year Awards. Selected by InfoWorld Test Center edi...

• 2009 Data Privacy Day

  Posted on Wednesday January 28th, 2009 at 22:41 in google, Online, Microsoft, information, 2008, data, sap, source, 2009, technology & security

  Today is Data Privacy Day. 29 countries including United States and Canada celebrate Data Privacy Day together. 2008 was the inaugural year This program was designed to raise awareness about data privacy practices and rights. While it may seem li...

• Avidian Technologies Brings Hosted CRM Software to Outlook with Release of Prophet OnDemand

  Posted on Tuesday January 27th, 2009 at 09:33 in Software, Mobile, business, Microsoft, saas, information, relationship, market, CRM, Management, sales, Product

  Companies Looking for the Fastest Deployment and Lowest Upfront Cost Option Can Now Close More Sales inside of Outlook Using Prophet OnDemand REDMOND, Wash.–Avidian Technologies today announced the launch of Prophet OnDemand, the newest team ...

• Five9 Brings Cloud Computing to Call Centers

  Posted on Saturday January 24th, 2009 at 09:40 in Software, technology, business, Marketing, saas, information, customer service, market, Management, cloud, Product, press releases

  Five9 Announces the New Release of Virtual Call Center Suite 7.1 On-Demand Call Center Software PLEASANTON, Calif. — Five9, the leader in on-demand call center software announced today the general availability of its Virtual Call Center Suite ...

• 2009 Predictions - SAP And SaaS Will Take On Recession

  Posted on Wednesday January 21st, 2009 at 01:16 in Software, Mobile, web, Online, offers, Security, saas, information, support, cloud, press releases, application

  SAP and SaaS will remain strong areas of employment in 2009, according to The IT Job Board (www.theitjobboard.co.uk), the biggest IT jobs site in the UK. Alex Farrell, managing director of The IT Job Board, predicts that recruitment in key specialist...

• FrontRange Launches HEAT Service & Support 9.0

  Posted on Tuesday January 20th, 2009 at 08:00 in Software, google, technology, business, web, Marketing, Microsoft, information, customer service, relationship, market, support

  FrontRange Launches HEAT® Service & Support™ 9.0 to Help Organizations Increase IT Effectiveness in Challenging Economic Times PLEASANTON, Calif. - FrontRange Solutions, a leading developer of IT Service Management solutions, has today annou...

• DataForceCRM Guarantees Results or Customers Get Money Back, No Questions Asked

  Posted on Tuesday January 20th, 2009 at 01:14 in Software, business, web, Marketing, Online, Security, information, relationship, market, support, CRM, Management

  Low Cost CRM Software, High Value, Instant Success or your Money Back Enterprise Strength CRM for 10/user/month DataForceCRM a maker of sales lead management software and CRM (customer relationship management software) is starting a new trend in th...

• Conjungo - Helping IT buyers Understand ERP, CRM, and VoIP

  Posted on Friday January 16th, 2009 at 14:01 in Software, technology, business, web, Marketing, Free, Online, information, market, CRM, Product, press releases

  Conjungo, the UK’s largest independent technology information resource and search engine of technology providers, has launched three new “Go Understand” websites to help small business users understand technologies and then select the right pro...

• SmartTurn Lowers Entry Barrier for Enterprise-class Warehouse and Inventory Management Software

  Posted on Friday January 16th, 2009 at 11:00 in Software, technology, business, web, offers, saas, information, customer service, 2008, relationship, market, support

  Runaway success of company’s SaaS WMS and financial growth spur expansion into new San Francisco headquarters SAN FRANCISCO — 2008 marked a major milestone for SmartTurn as the leading On-Demand Inventory and Warehouse Management System ...

• Salesforce.com Releases Service Cloud, the Next-Generation Solution for Customer Service

  Posted on Friday January 16th, 2009 at 01:00 in Software, google, Microsoft, information, customer service, CRM, sales, cloud, Product, releases, service, contact center

  Salesforce.com releases Service Cloud, the next-generation solution for customer service Salesforce.com rolled out its next-generation solution for customer service. The Service Cloud is built on their existing Force.com platform and leverages the b...

• State of the CRM Industry - What’s Hot and What’s Not

  Posted on Thursday January 15th, 2009 at 08:03 in Software, technology, business, outsourcing, Marketing, Online, information, market, CRM, Management, sales, Product

  Local CRM Experts Share What’s Hot, What’s Not at Technology Association of Georgia (TAG) CRM Meeting ATLANTA — Bruce Culbert, CEO, iSymmetry and Chairman/Co-Founder, myCRMcareer, will join fellow panelists to discuss What’s Hot and What�...

• LiveTime updates ITIL Service Management Software with Technician Scheduling and Multi-Item Requests

  Posted on Wednesday January 14th, 2009 at 15:50 in Software, business, web, information, support, Management, press releases, application, solutions, process, systems, system

  LiveTime 5.5 also introduces KPI reporting, context sensitive quick calls, team based separation and localizations for Chinese, Spanish and Romanian. Newport Beach, CA - LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management a...

• SugarCRM Announces Keynotes and Sponsors for SugarCon 2009

  Posted on Wednesday January 14th, 2009 at 01:13 in Software, news, technology, business, web, Free, offers, Security, Microsoft, information, 2008, relationship

  IBM, Microsoft, Research In Motion, Jigsaw, Levementum and Talend to Sponsor Commercial Open Source CRM Conference CUPERTINO, Calif.– SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM)...

• Ebridge Software Eportal Now Compatible with Blackberry Storm, Blackberry Bold and Apple Iphone

  Posted on Monday January 12th, 2009 at 13:27 in Software, technology, Mobile, business, web, Marketing, saas, information, market, support, CRM, Management

  eBridge’s web-based business transaction management software (ePortal) is now compatible with the Blackberry Storm, Bold and Apple’s iPhone. BURLINGTON, Ontario – eBRIDGE Software, the leader in business software integration solutions for EDI...

• 2nd International Cloud Computing Conference & Expo

  Posted on Monday January 12th, 2009 at 01:03 in Software, technology, business, web, Microsoft, saas, information, market, Management, cloud, press releases, applications

  2nd International Cloud Computing Conference & Expo, New York City, March 30 - April 1, 2009 Everything you wanted to know about: Saas, PaaS, IaaS Automation Grid Software Elastic Computing Cloud Database Scalability Fabric Computing Green IT Hi...

• InteQ Announces the Release of InfraDesk, an On Demand Service Desk Solution

  Posted on Thursday January 8th, 2009 at 16:49 in Software, Mobile, business, web, Marketing, Online, offers, saas, information, market, support, Management

  InteQ’s latest release of InfraDesk applies the SaaS delivery model to an all-inclusive service desk platform enabling significant cost savings without sacrificing functionality BEDFORD, MA, – InteQ today announced the release of InfraDesk 5.0, ...