Blog Detail
Daniel Edward Craig - hotel manager and mystery author
http://www.danieledwardcraig.com/blog
Daniel Edward Craig is author of the Five-Star Mystery Series featuring Trevor Lambert, the consummate hotel manager turned reluctant house detective. His blog provides a frank and entertaining look at issues and trends in the hotel industry. With an insider’s view of the hotel industry, Craig has worked for luxury hotels across Canada, most recently as vice president and general manager of Opus Hotels in Vancouver and Montreal. His third novel, Murder at Graverly Manor, will be released in April 2008.
Recent Posts
Five-Star Mystery #1: Back to the Scene of the Crime
Just back from New York and Canada’s Media Marketplace, where my fellow Canadians and I mercilessly flogged our country’s wares in the hopes that media will write gushing stories. I stayed at the Gramercy Park Hotel for the first two nights, Ian ...
So You Want to Work in Hotels, Part I
I get lots of messages from hospitality students and aspiring hotel workers who read this blog. In fact, an associate professor at San Francisco State University recently emailed me to say the General Manager’s Blog is required reading for his clas...
Super-size Me: Why Everyone Gets Upgraded But You
Upgrades are less frequent now that hotels have implemented sophisticated revenue management practices, but they’re still common. They tend to occur when a hotel is sold out because hotels often oversell lower-rated inventory and must upgrade in or...
Chain Conformity and Other Foreboding Phrases
Sorry for the long absence, but I have a good excuse. In case you somehow dodged the salvo of announcements issued by our media team, Opus has adopted a younger sister. She's gorgeous, speaks fluent French and, fortunately, lives far enough away from...
Hotels in Space
Recently there’s been a lot of hype in the media about a hotel that plans to launch in 2012—in space. It’s called Galactic Suites, and reservations lines are expected to be open next year. I would be the first in line if it weren’t for the as...
See You on the Flipside
December 28 will be my last day at Opus. And wow, what an amazing six years it’s been. For those not interested in hearing me get all sentimental, feel free to fast-forward to previous posts about misbehaving guests, mini-bar sex toys, and makeup-s...

