Blog Detail
Foviance · customer experience, usability & web analytics consultants
http://www.foviance.com/blog/
Read the frequently updated blog from Foviance, the ground-breaking customer experience consultancy. We write about usability, web analytics, user experience, user research and accessibility from London, UK.
- Added on: Nov 7th, 2009
- Country: United Kingdom
- Language: English
- Author: Foviance
- Listed in: Internet Web Design
- Tags: London accessibility usability analytics customer experience foviance
Recent Posts
All that money, and still there are usability faults
There has been a new parking barrier set up near to where I live, which was very expensive to install yet has a significant design fault. When queuing up for a ticket, I would notice people in their cars sitting and waiting for a considerable amount ...
Natwest iPhone app
According to the Metro, Natwest has recently released an iPhone application. At first glance and without having tested it myself (as I don’t bank with Natwest), it looks destined for success. The first point to stress is that the app is free, w...
Would you like batteries with that Madam?
I was recently in an electronics store buying a remote controlled car. At the cash desk the sales assistant informed me that my product did not contain any batteries She also knew which ones I needed from the store, which thankfully also happened to...
Self-serve or self-frustated?
Self-serve checkouts/kiosks are transforming the purchasing experience; some shops are beginning to go as far as replacing all of their staff with self-serve machines. These machines are ultimately asking, or sometimes forcing, people to change their...
Browser War
The big news this week, is the event at Google headquarters to demonstrate their much hyped operating system on Thursday, which promises to be the first major confrontation in the new browser war which was triggered by the release of Google Chrome ...
Compare the laptops: not so simples
A need arose for me to purchase a new laptop recently and working in the computer industry, I roughly knew what criteria to look for. As I’m not particularly loyal to brands, searching laptops mainly consists of comparing different machine sp...
