Recent Posts Tagged With 'training'

• Getting Into Your Customers Head

  Posted on Thursday September 10th, 2009 at 16:23 in training, sales, new business, global development managers

  I heard this story the other day from a very successful business professional. I thought it was very valid especially in a global service industry where personal knowledge and knowledge on your organisation combined with team support is critical.When...

• Power Canvassing

  Posted on Monday August 24th, 2009 at 07:20 in training, sales, Coaching, telephone sales

  Last week our 12 strong sales team spent some time together over a day working on Power Canvassing.Part of the coaching includes making sure we feel good about making prospect calls, as well as ensuring that we highlight the value we are able to add ...

• Walk In The Park

  Posted on Friday June 12th, 2009 at 06:16 in training, birmingham, minimum service standard

  In our industry where it is commonly agreed that formal training should be supplemented with on the desk coaching, it is great for me to walk into our Birmingham office with my manager Mike Collins, Senior VP of Global Operations & Sales. to hear...

• "Good enough” is no longer good enough for Sales Success in 2009

  Posted on Sunday March 8th, 2009 at 09:43 in training, sales, cold calling, telephone sales

  As part of our internal sales training we use some of the techniques that are taught by Gavin Ingham, so we encourage our sales to read his blog www.gaviningham.com, which I do on a regular basis.However, today I read a recent post of his titled "The...

• Internal Training

  Posted on Tuesday January 27th, 2009 at 16:05 in training, sea freight

  I am able to view our boardroom from my office and enjoyed watching an internal training event hosted by Steve Birch our Ocean Freight Rate Procurement Manager. The training incorporated subjects such as understanding bills of lading, rate procuremen...

• Sales Induction & Training

  Posted on Thursday December 11th, 2008 at 10:12 in training, sales, Recruitment, staff, subject matter experts, global development managers

  The induction & training system at YRC Logistics is aimed to give new staff a deep understanding of our strengths, capabilities and our weaknesses. It is also aimed to ensure we have common practices in terms of confirming prospects needs via Memos o...