Blog Detail
GoetzEverything
http://goetzeverything.blogspot.com
My blog about interactive marketing, customer experience, social media, and everything else that's on my mind.
- Added on: Oct 9th, 2009
- Country: United States
- Language: English
- Author: goetzeverything
- Listed in: Business Innovation
- Tags: design innovation customer service kiosk customer experience future think
Recent Posts
Customer Service Success - Bavarian Soundwerks
I recently had a great Customer Service experience with Bavarian Soundwerks (BSW). BSW is a retailer of BMW related audio equipment. I've been trying to connect my iPhone to my 02 BMW factory stereo. I have researched it briefly in t...
Customer Service Fail - Chain Coffee Shop (not Starbucks)
I figured I had to share this poor customer service example I recently experienced.I was on my drive home from work, I was running later than normal and had to run an errand a little out of my normal pattern. Therefore, I stopped at a coffee sh...
Inbox ZERO + Twitter ZERO + Google Reader ZERO = Overwhelmed
Yesterday during my run (3 miles) I listened to the @context podcast (Episode 14), this episode featured Tara Rodden Robinson interviewing Augusto Pinaud (the normal host). Augusto discussed his GTD system which seems to be very complete and he made ...
Apple iTunes 9 UI (User Interface) Design, Podcast Sync Settings Still Suck
Let me start this out by saying that I am a loyal iPhone user and have used iTunes for years.I get tired of hearing everybody talk about how good of a design company Apple is. Yes, Apple has delivered great products to market and many of them h...
Is your business tracking the correct measure of success?
Recently I've been seeing and hearing a lot about measurements of success. I think measuring our work as marketers, or any other profession, is key to understanding our business and our performance and ties very closely to goals/objectives. Without g...
Thankful to those who help put food on my table
This is the first time I'm mentioning much about my personal life on this blog. For those that aren't aware, I live on 113 acres in the Salinas Valley (to Wikipedia). The Salinas Valley is one of the largest producers of salad g...
