Blog Detail

Good Customer Service

http://goodcustomerservice.wordpress.com

This blogs praises good customer service by name, and explores bad customer service without using any names. The purpose of this blog is to promote good customer service and provide living examples of good and bad that can be used for training purposes by companies seeking to upgrade their customer service.

• Added on: Aug 10th, 2008
• Country: United States
• Language: English

• Author: Penny Gould
• Listed in: Public Relations Entrepreneurship
• Tags: bad customer service good customer service ebay customer service sears customer service priceline customer service hotwire customer service

Recent Posts

• Education for Girls

  Posted on Saturday November 28th, 2009 at 02:35 in education, girl power, education for girls, girls in 3rd world countries

  Here’s a fun little video from YouTube talking about the necessity of educating girls. Here in the US we might not have this problem, public education is available and mandated for all children regardless of gender. Please take a moment to th...

• Example of Bad Customer Service – Vacation Time Share Sales

  Posted on Saturday June 27th, 2009 at 13:45 in scams, customer satisfaction, bad customer service, bad customer service shell vacation club, shell vacations club, time share scam

  Example of Bad Customer Service – Vacation Time Share Sales Today I’m writing this post in my hotel lobby instead of enjoying a free cruise of the San Francisco Bay and a free tour of Alcatraz.  I’m also hungry and cranky because I...

• I Want Some Tarp

  Posted on Monday June 8th, 2009 at 21:52 in customer satisfaction, bailout, aig, aig bailout, troubled asset relief program, extraordinary customer service, bill zucker, end the recession

  Dont' get depressed with the recession, let AIG buy you a new car!...

• GM Customer Service

  Posted on Sunday May 24th, 2009 at 12:05 in business, customer satisfaction, bad customer service, good customer service, general motors, extraordinary customer service, customer service - good ole days, gm customer service, general motors customer service

  Today I’m heading over to my local GM dealer to talk to them about GM Customer Service.  GM Customer Service  didn’t start out being the focus of this blog, but sometimes we receive gifts that are unexpected, and for me, as a blogger...

• Surprise and Delight Your Customers

  Posted on Thursday April 23rd, 2009 at 01:03 in life, customer service, customer satisfaction, good customer service, excellent customer service, extraordinary customer service

  What constitutes excellent customer service? The extraordinary. Break it down. Extra. Ordinary. Is your customer service ordinary? That’s like getting a “C” in English Class. Not flunking, but nothing to write home about either. How...

• General Motors Bites The Dust

  Posted on Monday March 30th, 2009 at 00:29 in business, general motors, rick wagoner, general motors bailout, general motors customer service, general motors restructuring, obama wagoner, rick wagoner steps down

  Which came fist, the customer service or the customer?  Last year I received a letter (like all stock holders) from General Motors CEO Rick Wagoner, detailing the cuts in production and so forth that were taking place with GM for survival. I couldn&...

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