Recent Posts Tagged With 'training and certification'

• ITILv3 Foundations Training - Experiences

  Posted on Monday June 16th, 2008 at 07:53 in information strategy, training and certification

  Last week I attended the official IT Service Management (ITILv3) Foundations training. The training is a 3 day boot camp, which covers the processes in the following ITILv3 areasService StrategyService DesignService TransitionService OperationContinu...