Blog Detail
IQ Services
http://iq-services.blogspot.com/
IQ Services is a leader in load testing and availability monitoring for contact center and e-commerce business solutions.
- Added on: Apr 3rd, 2009
- Country: United States
- Language: English
- Author: IQ Services
- Listed in: Technology Internet
- Tags: disaster recovery load testing stress testing availability monitoring iq services contact center solutions
Recent Posts
Thanksgiving Day
It may be a bit cliché, but we can't help ourselves. It is Thanksgiving week. And despite everything we all seem to be worrying about these days, there is still so much to be thankful for. As you've probably heard one of us say before, everyone a...
Groundhog Day
For me, one of the more interesting aspects of a typical performance and load testing engagement is how much bad news we deliver and how often we hear in response “OMG – that was horrible. Thank you! When can we do it again?”As I think of it,...
So what do you learn?
In my last blog, I talked about test setup and the value of collaborating during the early stages of test planning – even when you’re just talking about who needs to do what and when.Clearly the setup process has a lot to do with success. But the...
The Unexpected Benefits of Contact Center Load Testing Setup
Launching a new contact center? Preparing to load test it to make sure it works? It isn’t just about throwing 100 or 1,000 or even 10,000 calls at a solution to see what happens. That’s taking the “let’s see if this breaks it!” approach,...
The Canoe Approach…Priceless
Over the past four decades, I’ve worked with customers who purchase products and services from communication companies. One of the most important things I’ve learned from working with these companies and customers is what I call the “canoe appr...
It is Customer Service Week!
