Blog Detail
ITSM Uncovered
http://www.itsm-uncovered.com
ITSM from where the rubber meets the road. Intended to take you from the book into the daily lives of those who are charged with implementing IT Service Management and ITIL.
- Added on: Jun 15th, 2009
- Country: United States
- Language: English
- Author: Rik Jones
- Listed in: Technology Small Business
- Tags: technology small business Management service itil itsm
Recent Posts
New World Order
the only individuals who are living in this space between the business and technology are the ones who already have the skill set needed to fill a more strategic role in the organization....
How Business Fails Technology
With the introduction of strict regulatory requirements being imposed on most industries today, the curtains allowing corporate technology to operate in a vacuum are being drawn back to expose some interesting landscapes from which technology operate...
State of play
So here I am, an IT manager with a massive challenge ahead. I have been exposed to ITSM and I like it, I want to implement it but have been struggling to get the buy-in I need. And then a break thorough from the most unlikely source, a resignation! ...
The Fear of Change
Business demand and instability, those are the triggers that begin the search for solutions or “magic beans.”...
Obama Tech Policy White Paper
In making a bid to become the President of the United States, Barack Obama as well as others, set about composing Policy Papers on almost every topic they could think of in hopes of gaining more votes from their constituents. For those of us who li...
Simulation Based Training
Working in the field of IT Service Management there are numerous training courses, seminars, webinars and other methods of trying to describe the concept of ITSM. One of the most interesting ways to try and convey the broad goal of ITSM is through th...
