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ITSM Uncovered
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ITSM from where the rubber meets the road. Intended to take you from the book into the daily lives of those who are charged with implementing IT Service Management and ITIL.
Recent Posts Tagged With 'advice'
5 Tips for ITSM implementation
1. It’s not about headcount. Implementing ITSM shouldn’t mean you have an increased headcount, most of what you will do is formalise processes that individuals already use. 2. Understand the need. ITSM, despite its name isnt for IT, it is...
