Recent Posts Tagged With itil

• Standard or Framework whoes work ?

  Posted on Tuesday January 5th, 2010 at 11:42 am in itil

  I start to learn standard when i work in a local SoftwareHouse which compliance in ISO kind of standard . but when i switch and start working in HP which strongly focus on ITSM/ITIL derive a framework.I realize that the difference a standard and a fr...

• Convert Service Desk as Single Contact for organization

  Posted on Wednesday July 29th, 2009 at 11:18 am in itil

• Which ITIL framework to start first ?

  Posted on Saturday February 14th, 2009 at 06:50 am in itil

• The Future of ITIL@V2 certification

  Posted on Wednesday November 5th, 2008 at 09:27 am in itil

• ITIL Credit Profiler for V3

  Posted on Monday October 20th, 2008 at 10:30 am in itil

• CMDB -Configuration Management Database+ new link

  Posted on Thursday July 17th, 2008 at 10:26 am in itil

• ITIL - Incident Management

  Posted on Sunday June 29th, 2008 at 08:48 am in itil incident management