Blog Detail
Management and Customer Retention
http://managementblog.customermath.com
The blog is about Customer satisfaction and retention.I want to realize people the Power of being Customer. I have also written on management trainings like time management, team building, stock, marketing, money. I have given note on Graphic design.
Recent Posts
Another Honda City customer with clutch problems
Yesterday, I received a call from Mr. Rajiv Gupta who also had a problem with Honda City clutch. His clutch failed at 31,000 kms. He was told by Honda that its because of normal wear and tear. Honda can’t seem to get its story right because the...
Begore buying new Hona Civic car, check out its clutch system
Hinda Siel cars India has launched the new Honda Civic car. However, I suggest that whoever is thinking of buying the new Honda Civic, you check out is the clutch system is the same as Honda City. If the design and technology is the same, I suggest y...
This is how Vijay Mallaya wants to serve the country
I was watching Vijay Mallya being interviewed by Vir Sanghvi on his show, the Tycoon. Vir Sanghvi asked Vijay Mallya as to why did he join politics. Pat came the reply, “I want to serve my country.” Lets see if Vijay Mallya walks his tal...
Corporate gifts with a message
I have always felt that corporate gifts and business stationery should have a message. A gift with a message that is motivational or related to lessons of life. A gift with a message that teaches management concepts. A gift with a message that promot...
Honda car executives want justification to satisfy its customers
In my earlier post, I had mentioned that Honda car service executive who called me wanted me to provide him justication as to why Honda should resolve my problem to satisfy me. His justification for not taking care of my complaint was as follows: (a)...
Buyers of Honda cars-Beware of their clutch problems
I am sorry I have not been able to update you guys regarding my clutch problem with Honda City as I have been a little busy. I have 2 good news and 1 bad news. Now you must be thinking that this sounds good but actually it isn’t. The first good...

