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Patient Centric Healthcare
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This blog (formerly The Patient Advocate) contains my thoughts about healthcare. It is generally focused on marketing related issues from a patient perspective. After working in healthcare, my opinion is that most companies today think of patients as clai
Recent Posts Tagged With 'weblogs'
Customer Experience Matters
I found this new blog (Customer Experience Matters) and thought I would share it. It is written by Bruce Temkin who works for Forrester Research. To get you started, here are a few posts I think you...
Retail Healthcare Blog
Just a quick note on a new blog someone sent me on the Retail Healthcare Market. Posted in Consumerism, Healthcare, Weblogs ...
Don’t You Want To Live
Apparently, the Walgreen’s CEO told the WSJ that not only is this a tough year, but they are taking a tough love approach with their patients. In their blog earlier today, they said that Jeffr...
Prescription Price Elasticity Explained
If interested, Emily Cox who runs the research group at Express Scripts recently put up a post on some research on this topic on their blog. This is a relevant target based on the discussions around...
Smart People Doing Stupid Things
I was reading a post on the Foghound blog which made me think of an article I saw this morning on medical administrators using homeless people to defraud the government. Lois points out eight things...
Other Contributors
I have had a few guest posts over the past year, but I have now invited my team at Silverlink to contribute to the blog so don’t be surprised if you see a few other contributors in the near futu...
Gas Prices Helping PBMs
Unfortunately, the WSJ Health Blog beat me to it, but I think it’s an interesting perspective that apparently David Snow (CEO of Medco) talked about. High gas prices cause people to reconsider...
New Drug Trend Blog
In a new blog called DrugTrendsToday by DestinationRx, you can find some good initial posts and some good data such as the following on generic Zocor (aka simvastatin). What this shows you (that I h...
One Year Blogging “Anniversary”
It was last July that I started this new blog originally called The Patient Advocate and now Patient Centric Healthcare. I pulled in some of the content from my old blog on Business Process Managemen...
Medical Bankruptcies
I will give credit to the Health Care Reform Now blog for leading me to this article in The Indianapolis Star, but I think it is a sad reality. “More and more of the middle class is finding out ...
Three Sad Healthcare Stories
First, I think this is a very disappointing article about workplace violence in the healthcare industry. I certainly could believe (unfortunately) in the verbal violence since people are very emotio...
Express Scripts Jumps Into Worker’s Compensation
Express Scripts has been in the Worker’s Compensation space for years now. As I suggested several months ago (see #2), buying a worker’s compensation PBM makes some sense. The margins ...
George Paz (Express Scripts) on Adherence
Paul Levy who is the CEO of a hospital has a blog called Running A Hospital. He posted a summary the other day of a presentation by George Paz who is the CEO of Express Scripts. It has some good f...
Book Review: Health Care Reform Now!
Health Care Reform Now! A Prescription For Change is the latest book by George Halvorson (CEO of Kaiser Permanente). I have been talking about it and using quotes from it for a few months. I finishe...
Incentives and Communications
Everybody looking at the healthcare system understands that incentives and alignment of goals is a critical component for successful change. Providers need to be motivated to focus on wellness and pr...
Doctors Won’t Trust PHRs
One step forward and two steps backwards is my reaction to this comment…if it’s true. Steve Leiber — who runs Healthcare Information and Management Systems Society, the trade group for h...
E-mailing Your Physician - A Likely Trend?
This seems to be a topic hotly debated right now. I certainly would love to e-mail my physicians. Between travel and phone calls, we end up playing tag for days. Additionally, I love e-mail for its...
Silverlink Coming To A City Near You
I am really excited about a new initiative at work. We have pulled together a great set of speakers and are doing a road show around the country. The speakers include: E. Kinney Zalesne, co-author ...
Putting Faces On Fellow Bloggers
I had a chance to meet up face-to-face with several of the other bloggers at WHCC 2008 which was great. Some of them were also Twittering during the conference (here’s an example). We shared...
Blogger’s Block
I never really knew what it was like to have writer’s block. I didn’t have pressure to write or some big manuscript. I occasionally suffer from block in being creative, but that is usu...
Blogging Next Week - WorldHealthcareBlog
Next week, I will be posting my blogs to this site and to the WorldHealthcareBlog as part of my press efforts at the conference in DC. I look forward to meeting lots of industry people there and hav...
Several Good Entries On Other Blogs
I was doing some blog surfing this morning and found a few entries worth going out and reviewing: On EverythingHealth: A Swedish study on making healthy people less healthy (how easy it is) The prima...
Questions On Health Care Policy For McCain
Elizabeth Edwards (wife of former presidential candidate John Edwards) provides some thoughts on John McCain’s healthcare plan on the The Wonk Room blog. It will be interesting to see if his t...
Healthcare As A Non-Profit Industry
I am a big believer in the fact that our healthcare system needs to be more focused on outcomes, but I am not ready to jump on the bandwagon of making healthcare a non-profit industry. I had to throw...
Patient Ping-Pong: Cholesterol
As if it’s not already difficult for patients to navigate their benefits, DTC advertising, and all the healthcare information on the web, it seems we are structurally trying to make it more diff...
Convergence: The White Space Between Ford and Starbucks
I recently read a great book called Microtrends. If you haven’t seen it, I highly recommend it for its interesting analysis of trends and the way it makes you think. For example, it talks abou...
Another Health Blog Ranking System
I have followed and used the eDrugSearch.com ranking system for healthcare blogs for the past few months as a way of identifying new blogs. [Side note…My rankings move dramatically week to wee...
Where Is “The Best Care”?
In a great post on the HealthBeat Blog, Maggie Mahar talks about research from The Commonwealth Fund called “Aiming Higher: Results from a State Scorecard on Health System Performance.” I...
