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Phoenix Training and Development
http://www.phoenix-training.co.uk/blog/
Phoenix Training and Development Blog is dedicated to people who want to be better managers, leaders, better businessmen or just want to work on their self improvement. Smart, intelligent and original articles - not only about business.
Recent Posts
Ongoing Sales Technique Development - Bill Osmond
To improve their skills, sales people often attend training courses. As someone who runs a training company this is something to be applauded and encouraged. In my ideal world sales people would feel the need to attend a training session of some ...
We laugh, but have we done it!
Image by jaxxon via Flickr Whilst running training courses, it is always nice to have a series of anecdotes or stories to highlight key learning points. For all the models and structures that surround a subject like sales, I often find an ac...
On-boarding – lessons from a new hire!
By Lawrence White - [New] Senior Learning Consultant at Phoenix Training and Development Well, my last few weeks have felt like a real rollercoaster ride. Eight weeks ago I was happily leading a successful team of sales managers, delivering financi...
Full-Time Trainers - Adding Value Where it Counts Most - Tim Holmes
It’s been an exciting 12 months for Phoenix, culminating this month with the arrival of Lawrence White, our brand new permanent Senior Learning Consultant, who has come to us fresh from HSBC. Lawrence was a high-flier at HSBC, filling a multitu...
It’s all in the questioning! - Bill Osmond
Image by via Flickr One of the most important phases or sections of any sales structure is that of “questioning”. Some structures refer to it as “probing”. Whether it is probing or questioning, much time is spent on it ...
Attitude & Approach - Bill Osmond
Selling during a recession presents, without doubt, a serious challenge to most sales people. The market is suppressed, money is tight, the media are talking everything down, customers and clients are cautious, all reflecting the reality of the sit...

