Blog Detail
The Content Coach by QScend
http://www.qscend.com/contentcoach
This is a blog of tips and advice for content managers by the staff of QScend Technologies, a industry leader in e-government software.
Recent Posts
The Benefits of a muniCRM System - A Tweet at a Time
Wednesday afternoon we released a series of tweets about the value of municipal CRM systems, particularly QAlert. The four-140 character messages were designed to get our Twitter followers thinking about all a product such as QAlert can do.If you mis...
Isn\'t This What We all Want?
This week I was having a run-in with a merchant over the purchase of a sports jersey. I was not happy with the item, and wanted this company to make good. It took a lot of yelling, a lot of back and forth, and a lot on my part to do measurements, etc...
Link Text is Important for Driving Action
I read a piece by Gerry McGovern today that I thought I'd be able to share with you. But his article entitled, "Why web links are a call to action," didn't quite take me where I figured it might. It didn't go far enough to relate very well back to th...
Strengthening Democracy
"We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficiency and effectiveness in Government."Source: President Barack...
The Least You Can Do for Usability
I've talked about Steve Krug's book, Don't Make Me Think, here before. Today I came across this video of Steve speaking about usability. It's a little long, but a presentation worth checking out during one or two lunch hours.Quickly, usability testin...
'A Place We Can Conduct our Democracy'
"The Internet is clearly about more than sports scores and email now. It's a place where we can conduct our democracy and get very large amounts of data to very large numbers of people." (Frank James)Source: The Quote Garden...

