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• Brands are just like life

  Posted on Thursday November 26th, 2009 at 16:45 in brand, brand brands memories customer service customer complaints widows quest

  I have just written about What is Life? on my other blog Widows Quest.It made me think about brands and how they are like life. I say that life is a series of memories and brands are like that too, though we often call them experiences. Those memorie...

• Brand New Findings

  Posted on Tuesday November 24th, 2009 at 17:22 in brand, communication brand engagement customers + communication personal development emotions business

  Brands struggle to keep away from the 'tell in order to sell' strategy. Whilst sitting by Nana's bedside it has come home to me how emotion sells, how communication is so much more than 'telling' Nana can't tell as she can't speak...a true statemen...

• The Art of Letting Go

  Posted on Saturday November 21st, 2009 at 17:40 in change management, people are our greatest asset learning writing business thoughts

  Nana seems to be inspiring blog posts this week...maybe because as you sit here waiting for the inevitable, you think about life. Letting go is such a big part of life and yet we are not good at it....here are 10 random business thoughts we need to l...

• The Web of Intrigue

  Posted on Friday November 20th, 2009 at 18:44 in social media, the web what is the web facebook stroke web 2.0 amazon google

  The web intrigues me. It intrigues me because although people see it as a way of providing solutions...I think it is best when it provides the framework of a web - for you to fill in the gaps.  I tend to think that....Engagement on the web is not ab...

• Heart to heart - why its good to feel in business

  Posted on Thursday November 19th, 2009 at 19:40 in employee engagement, communication communication + business engagement social media business

  Communication has always been the lifeblood of society and the need for communication never changes. Look at me tonight sat by Nana's bedside in hospital and every now and again despite her massive stroke, her eyes tell me she needs love, she needs c...

• When You Truly Understand Engagement

  Posted on Wednesday November 18th, 2009 at 17:31 in employee engagement, engagement business emotional engagement podcasts

  What is engagement? ...a question which I get asked often and this week I have truly understood the meaning of the word. For those who don't follow me on Twitter or Facebook, I have not being posting or editing podcasts as my nana had a massive strok...

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