Blog Detail
The Grouser
http://www.grouserblog.com
A blog featuring the angry complaint letters I write and the responses I receive.
Recent Posts
I was really hoping they'd give me free miles...
Dear Mr. W., Thank you for contacting JetBlue Airways. We regret to hear that you have been receiving unwanted promotional messages from us. After researching your inquiry, we found that you had not been unsubscribed from all of our lists. We show th...
JetBlue Blues Part II
Dear JetBlue:I'm dismayed to say that this is the second time I'm sending an email to JetBlue about the same problem--a problem supposedly fixed nearly a year ago. On September 25, 2008, I wrote to JetBlue to complain that, despite "unsubscribing" fr...
Botanical Gardens Cop Out Response
Dear Mr. W.,Your feedback concerning the New York Botanical Garden's online application was reviewed by our staff. Several departments are currently working to redirect online applications to a more user-friendly and methodically organized site. It w...
Something Smells Funny in the Botanical Garden
To Whom It May Concern:About two weeks ago, I purchased an individual gift membership to the Botanical Garden for my mother's birthday. Although my credit card was subsequently charged the $75 membership fee, neither my mother nor I received an emai...
JetBlue Response... hopefully successful
Hello Christopher,Thank you for contacting JetBlue Airways. We regret to hear that you have been receiving unwanted promotional messages from us. When you signed up for our TrueBlue Program, you checked the box to receive special offers from us. At t...
JetBlue JetBlows (or JetBlue Blues)
To Whom It May Concern:At some point I must have registered to receive advertisement emails from JetBlue. I've never flown the airlines before, but I imagine I had to start receiving these emails for some reason.The thing I don't understand is why I ...

