Blog Detail

The way I see it

http://www.blog.cgsm.com

Marketing and customer experience thoughts and living in the world today.

• Added on: Sep 21st, 2009
• Country: United States
• Language: English

• Author: Mark Kolier
• Listed in: Marketing Lifestyle
• Tags: direct marketing customer experiences

Recent Posts

• The light came back on my Amazon Kindle

  Posted on Wednesday November 18th, 2009 at 07:38 in customer service, marketing stuff, e-readers, customer experiences, amazon kindle, kindle 2

  As I posted recently I have reconsidered my relationship with the Amazon’s Kindle. Having read the limited warranty that came with the device as well as what is posted on the website it seemed clear to me that after one year there was no guarant...

• MW2 – Modern Warfare is winning the sales game

  Posted on Friday November 13th, 2009 at 12:55 in world of warcraft, gamers, activision, call of duty, marketing stuff, customer experiences, mw2, modern warfare 2

  So maybe you are skeptical that content matters? Here’s food for thought. According to Broadpoint AmTech analyst Ben Schachter Activision’s Call of Duty: Modern Warfare 2 had already sold over 1.2 million copies the first day of release i...

• First sleep and second sleep – the good old days?

  Posted on Tuesday November 10th, 2009 at 16:27 in tempur-pedic, first sleep, living in the world today, history of sleep, second sleep

  I got 7 ½ hours last night and almost always get from 7-8 hours of sleep nightly. I have been thinking about how people sleep today versus throughout human history. Full disclosure – one of our clients Tempur-Pedic is a highly successful m...

• Catalog hunter – Shopping for the holidays will be different this year

  Posted on Saturday November 7th, 2009 at 10:12 in catalogs, credit card offers, holiday shopping, marketing stuff, customer experiences, living in the world today

  Noticed the traffic in your postal mailbox (isn’t it ironic it needs to be designated that way now?) lately? Or better, the lack of traffic? It’s no secret that mailers have cut back dramatically on promotional mailings. According to Mintel in...

• A value proposition – the big supermarket vs. your local grocery

  Posted on Tuesday November 3rd, 2009 at 16:44 in supermarkets, grocery stores, butchers, marketing stuff, customer experiences, stop and shop, living in the world today

  In my small town we have two food/multi-purpose markets in the town center. One is a nationally recognized chain owned by a large public company. The other is a local grocery called the Village market that has been in existence for more than 70 y...

• The fire went out on my Amazon Kindle – and I’m NOT happy!

  Posted on Friday October 30th, 2009 at 08:15 in amazon, e-books, jeff bezos, sony reader, e-readers, customer experiences, amazon kindle, plastic logic, living in the world today

  As an early adopter (November 2007) of the Kindle I have been a rather ardent fan of what could now be considered the forerunner of e-readers. I recently downloaded several titles that I wanted to read. I opened my Kindle the other night to see s...

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