Recent Posts Tagged With 'word of mouth'

• Customer Satisfaction Sold Separately

  Posted on Tuesday July 15th, 2008 at 10:10 in Branding, Networking, CRM, Management, word of mouth, customer relations, customer satisfaction, conversion rate, customer retention

  Whenever I buy something that says "batteries sold separately." I calmly dream that this will be the store redeeming my basic faith in a company’s ability to seize the most self-evident opportunity for customer service. (I’m start...

• Marketing Tip of the Day - Reward Your Referrers

  Posted on Tuesday July 8th, 2008 at 16:55 in Networking, Management, word of mouth, customer satisfaction, tips and tricks, tip of the day, guerilla marketing, referral, marketing tip

  Satisfied customers are your best sales force, but are you paying attention to the ones that are doing the work for you? Next time you get a clear referral, don’t miss a beat in contacting the person who gave it. Make sure that you thank them f...