Blog Detail
The Williard Group LLC: Business and Lean enterprise consulting
http://williardgroup.blogspot.com
The Williard Group blog which was co-founded by Royce Williard, provides information on business practices, lean enterprise, and continuous process improvement. Specialities include financial turn arounds, breakthrough performance, and exit strategies.
Recent Posts
Visual Controls Make "Cents"
As many of you know, in addition to consulting, I am an adjunct professor at a college with a large number of international students. Normally I teach statistics, but recently I had the opportunity of familiarizing newly arrived international studen...
A Lean Six Sigma look at the Infant Mortality Rate in the U.S.
In my last post, I analyzed the performance of the U.S. health care system based on a statistical review of the information contained in the World Health Organization’s database. Since that article was published, I have been asked numerous question...
Continuous Improvement, Lean Sigma, and Health Care Reform
It seems you can’t pick up a newspaper or turn on your television these days without hearing something about the current health care situation within the United States. Some claim the US has the best health care available in the world today. Others...
Promoting the importance of “The Customer” in Lean Times
I saw a quote from Brian Buck (@BrianBuck) on Twitter the other day that really resonated with me. The quote was attributed to Gandhi and stated …. “A customer is the most important visitor on our premises, he is not dependent on us. We are ...
It’s Never About The Number, It’s What The Number Is Telling You
It’s Never About The Number, It’s What The Number Is Telling You Successful Control Charts For Every Business Environment All successful leaders know how to see around corners. What is their secret? They use Key Performance Indicators (KPI...
Searching for Your Organization’s Susan Boyle
Before she sang, Susan Boyle, the 47 year old, unemployed, Scottish woman, and current Internet phenomenon, was asked why her dream of becoming a professional singer “had not worked before?” To which she replied, “I have never been given th...

