Blog Detail

Tower Systems Blog

http://www.towersystems.com.au/tower_blog/

How one aussie software company is pursuing an Oasis experience for employees, customers and suppliers in all that it does.

• Added on: Mar 15th, 2005
• Country: Australia
• Language: English

• Listed in: Marketing Software Small Business
• Tags: customer service retail pos software about us newsagents user training

Recent Posts

• Additional XchangeIT support

  Posted on Friday December 4th, 2009 at 13:47 in customer service, xchangeit, newsagent software

  In the ramp up to December 31 when all newsagents using EDI need to switch to the new XchangeIT Link platform, we will have additional support services. These additional services go beyond traditional support and offer business advice, help in escal...

• Free POS software is probably not free

  Posted on Friday December 4th, 2009 at 13:39 in customer service, pos software

  Small business owners need to take care when considering accepting free POS software. While there may not be a cost fo the software itself, there is usually an annual fee which is considerably higher than the systems which have a purchase price.  I...

• Answering customer queries at the counter using Point of Sale software

  Posted on Monday November 30th, 2009 at 13:14 in customer service, pos software, point of sale software, retail management software

  Answering a customer query right the first time saves time and money in retail. This is where good Point of Sale (POS) software plays an important role in improving retail efficiency. Our Tower Systems Point of Sale software makes answering question...

• XchangeIT countdown starts in earnest

  Posted on Monday November 30th, 2009 at 13:07 in customer service, xchangeit, newsagent software

  At the end of this month, the old XchangeIT newsagent EDI platform will be shutdown.  We are urging all newsagents to switch to the new XchangeIT Link platform urgently, in plenty of time prior to the shutdown. The latest version of XchangeIT Link i...

• Easy up-selling at the cash register

  Posted on Friday November 27th, 2009 at 14:03 in customer service, pos software, newsagent software

  The companion note facility in our software makes it easy for sales staff to up-sell during a sale.  A great example of this is the note which pops up reminding sale staff to offer the Scotch Gift Wrap Cutter with each Gift Wrap purchase.  Christma...

• Expanding the training video portfolio

  Posted on Friday November 27th, 2009 at 13:19 in customer service, user training

  Our December newsletter invites users of our Point of Sale software to suggest new topics they would like us to produce training videos covering.  While we have a list we are working through, it is important to check in with our customers and see if...

Comments & Reviews

This blog is currently rated a 1.00 out of a possible 5 based on 1 comment.

Humbug

The guy who writes this blog is so up himself. He'll tell users of his software that something they pointed out isn't a bug or is supposed to be like it is, and say that he won't change it. When he makes change it a while later he will blog the change saying how good he and his software are/is.

He will bring up the compeditor's blog purely for the point of saying how bad it is and how good he is.

Posted: February 19th, 2009 | Report This Comment

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