« How far do you listen to your customers? How are companies getting into social medias?” I have been thinking about asking you for a while now. In your company, do you have set up a platform (a blog, a twitter, a Facebook group, a getsatisfaction account, all of them at once) where they can talk with you? or where you could interact with them? If so, how far will you take into consideration what they say ?

Keep reading on Knowledge beyond words

Reply