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So annoyed

Just spent 5 hours re installing the CS3 Adobe Master Collection Garbage, which is legal and supplied by my employer and then at the end it stuffs up

Why oh why do they make such crap?

And they bought Macromedia and that is garbage now as well

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User Comments

  1. acousticguitarist
    If I didn't have to teach this garbage I wouldn't use it
  2. JunkDrawer
    We call it Frankensoftware where I work.
  3. thegoodknife
    I just recently installed CS4 on my Mac and all went smoothly.

    What was giving you problems?
    1. acousticguitarist
      The problem is called Adobe :-)

      It installed smoothly on XP one year ago. I went to a course to upgrade skills about thee beginning of December and the machines we were using wouldn't run any of the software. So I pulled my laptop out of a bag. When I went to open Encore it had a number of errors, eventually after clicking thtrough lots of error boxes and restarting it ran all the programs.

      Went home, next day the errors came up and said my licence ran out. I have legal software that was working until I went to run one or two other bits of adobe nightmare.

      So I said, lets have Christmas instead.

      So yesterday I repaired. it hatred it. It took 5 hours. Over night it uninstalled, it took 5 hours .

      Now, this morning I have downloaded the SC3clean exe from adobe. It said I then had to download another bit of Microsoft uninstall software. So I did.

      And I'm now going to the Chiropractor instead of messing with it.

      If it doesn't reinstall, I will leave my job, get another and send Adobe a bill for me having to have stress therapy
  4. Majase
    I agree.

    Adobe in general has gone down the toilet. The last two new "updates" they've had has repeatedly crashed my system (Mac) at work. It's also caused a few burps on my PC at home.

    In my opinion where they started screwing up is loading a bunch of extras and junk onto their updates (security ones, as well as upgrades).

    Here's my major problem with them and others that follow suit:

    DO NOT put a bunch of crap onto an update, without giving a person the option of whether they want said crap on their system. There's this thing called 'Options' and 'Check Boxes'. Use them Adobe.

    Piling a bunch of crap I will never use, nor want, on my system only pisses me, and many others, off, causing us to go look for alternatives, or hacks etc.
    1. acousticguitarist
      I just did the renistall after using the cleaner and unistall, most programs wouldn't reinstall.

      That's 2 more hours
    2. acousticguitarist
      Where they started screwing up was because of the vision on wanting to be like Microsoft and Google

      these products are not professional standard

      and vista doesn't make it easier
  5. DeadRooster
    I still use Photoshop 6 and Illustrator 9. They do everything I need.

    I keep thinking I should upgrade, but I've heard countless stories like yours, Red Panda.
  6. timethief
    I hear good reports about Infranview and about The Gimp
    www.irfanview.com/
    www.gimp.org/
    1. Friday13
      The reports are true. I've been using GIMP for ages.

      IrfanView is ... nice, but it's more of a viewer than an editor.
    2. acousticguitarist
      yes but i need this for my job
  7. JumbleyWordGuy
    Gimp is okay, I only resort to PS because that is what I spent years working with in school. Gimp is nice and I should give it more credit, but once you get used to something it's almost second nature.
    1. acousticguitarist
      thanks

      Maybe we'll use it, I'll have to check the licensing for edu usage
    2. Friday13
      Well, the GIMP is open source (GPL). Go right ahead and teach it.
    3. acousticguitarist
      Thanks, i'll still have to check, there could be some sort of issue.

      I installed Cs2, at least I've got Illustrator, Photoshop, Indesign back. I'll have to use the old Macromedia Flash, the video capability is not as good as the new version.

      But I really need Encore to work soon. I'll see what happens with CS4 from hell
    4. Friday13
      I'm pretty sure the GIMP developers will say "go right ahead!" if you ask them. I use Blender (3D animation, etc.), which uses the same license, and it is being taught around the world. The only requirement is that you teach it well

      Good luck with CS4. Other than for college (in the cases when they indicate that I must specifically use them), I don't make any use of the Adobe/Macromedia stuff I have installed. When I'm no longer forced to use them (rare case, anyway), out they go.
  8. SolReka
    Adobe suite rocks, they have the most awesome software suite.

    How anyone gets by without coding in dreamweaver or photo editing in photoshop is beyond me. Nothing else compares... Or does it!

    Having said that I'm a PC user (non-Mac), so what do I know :-)

    PS Flash CS4 looks like the dog's danglies, ie very nice.
    1. acousticguitarist
      it's absolute shit
      i've been teaching their products for 10 years
  9. samureyed
    I've installed, uninstalled and upgraded on numerous systems both PC and Mac for many different Adobe products. Never had a problem. I suppose it comes down to your system and which software your trying to install.

    I even have the full CS3 package on an old G4 and it runs fine.

    It sounds to me like your computer has issues that need some fixins.

    The Adobe suite, while expensive, is amazing. To call the software "crap" is naive. I agree they do add a lot of bloatware to their packages. However, a lot of it is actually useful if you know how to use it, and whatever you don't use is easily uninstallable. A healthy computer will run the suite fine, my advice: clean and fix your system and try again.
    1. acousticguitarist
      no

      it worked fine. But it would not work on a number of machines that people I work with own. When I went to work with Encore and a few other products for the first time it required additional configuration. Then it worked once. The next day it had a problem. I've had to teach hundereds of people to use this stuff, there are always problems with their products.

      It is crap, it is so badly designed. It is a known fact in the industry that CS3 had major problems. I like your expression bloatware. Not only are their products shit, but they have now completely stuffed Flash, which i have also taught for ten years.

      This software is garbage. Just because you don't have problems doesn't mean it's fine. hundreds of people do have problems.

      Their products are not professional standard. This is legal software I am using and it should be a seemless installation.
    2. acousticguitarist
      However, I must say no 0ne that is using a Mac has problems
    3. samureyed
      I hear ya, I guess I just never had a bad experience. Sorry to hear its been anything but good for you.

      Ive been using the Adobe creative suite since version 5, I guess there may be software bugs with newer versions, but in general each version definitely improves in functionality.

      Perhaps my standards are lower. If Adobe does not offer professional standard software in your opinion, than who does and why are you still using it? I'm not a developer, but I am assuming creating such powerful software is no easy task.

      My only problem with Adobe is the price. Highway robbery if you ask me...
    4. Friday13
      Then, red panda, ask your employers to supply you with a Mac
    5. acousticguitarist
      Thanks Samurai

      The reason I use it is for my job. I teach it, specifically Flash. Over the years I have managed to be very succesful at teaching flash because the way I teach is by explaining what user and sofware errors are about to happen before people have errors. This was not an Adobe problem but a Macromedia problem. Over 6 versions they eliminated many errors but now it is Adobe, they rewrote the scripting language to make it a powerful app. This also meant that there is a need to write long winded code and functions that normally I'd write in a half a line. The only valuable thing Adobe has done with Flash is negotiate with google to organise their bots to index Flash Content

      FridayBlackNumber:

      I have to run it on a Windows platform, I wouldn't own a pc if I didn't have my job. Maybe for webtesting would be the only reason
    6. acousticguitarist
      Regarding standards, it's about my job. I need to be able to have software and hardware that is trouble free. If I'm teaching , it's hard enough dealing with personalities, network issues, ridiculous policies that prevent certain things running on the network, administration, user errors and everything else that goes with hardware software and humans.

      So the standards are based on the fact that I get paid for a job and the less obstacles to reaching an outcome the better. 10 years ago i was patient enough to frig around for hours to get something to work. Now, if it costs me money and time to do basic stuff, I get furious, the time never will be replaced.
  10. acousticguitarist
    And to make things worse it just came back with "components didn't install"

    I'll dump it, reinstall cs2 and wait 4 week til my copy of CS4 arrives from hell
    1. Friday13
      Yeah, using CS2 was going to be my next suggestion.
    2. acousticguitarist
      at least that way i can still do 90% of the tasks i need to do
  11. thegoodknife
    I typically ignore any updates that the adobe updated thinks i need and just turn off the auto updates all together. I installed CS4 just last week on my macbook in under 10 minutes, no problems to speak of yet.
    1. acousticguitarist
      that's good news thanks
  12. satijournal
    I'm a developer so my work doesn't involve too much in the way of graphics, but Adobe Flex and ActionScript are pretty slick. I see Flash applications dominating the web browsing experience within a few years.
    1. acousticguitarist
      Yes you're right about Flash, not sure about Flex or whether Ajax will push further ahead. The issue with Flash is it is a new program now and much of the simple programming has been eradicated unless you write with AS2. I can see the power of where they are are going but they are mixing too many things together and making their products unusable by a large amount of users, they make the simple very complex, the interfaces are not sensible. I taught Photoshop for years and it's so badly designed it would take days for students to make sense of it. In one session I could teach them how to do the same thing in Fireworks. Fireworks isn't as powerful but it is a fraction more sensible. The issue with Adobe programs is they are not intuitive and if you jump from program to program in their suite, the tools are not named the same, even though their jobs are almost identicle, their shortcuts differ from program to program. Basically they have swallowed up lots of little products from various developers and glued it together in one big mess. Because I teach this stuff, it's so easy to see where they are making the mistakes. When you have to start digging around to find something, it's bad design. They would be better to really separate their products out and tweak them for specific markets instead of trying to put everything into the same sandwich. Even when you open their help files (which are actually very good when you find what you want) the help files relate to another product in their suit in some cases instead of being product specific.

      And it's a great reason to build sites in notepad, use another image editor, use blog templates and create blogs that google loves, pray that Quark xpress becomes a valid competitor again to inDesign, and that web animation becomes obsolete and everyone totally hates it.

      Yeah i'm whinging, but I have to work almost everyday of the year with this stuff and it's critical to my job that I have stuff that works properly.
  13. LynneaUrania
    I do get frustrated with the CS3 when I try to place a graphic from Illustrator into InDesign in preparing book material. The resolution is hardly what one would expect for a .pdf
    1. acousticguitarist
      can't you change the settings so it displays a better quality the same as in inDesign (right click)
    2. LynneaUrania
      Been trying various approaches with settings. Also been trying conversion to EPS or PNG in advance of placing the file. The results are quite grainy. I will have to ask Adobe for advice on this. It doesn't make sense.
  14. tntalk
    Try getting by with less. I hate programs that are memory hogs like Photoshop. One program you can get for free is GIMP. Oh yeah, there are others that might not be sophisticated enough (you can bet I use them too and very well thank you). I gave up paying megabucks for software long ago. I have found that blazing my own trail is better than listening too intently to the experts. Results are what matters.
    1. acousticguitarist
      thanks

      maybe you never read why i use it, but i appreciate your comment
  15. csiunatc
    Mac software ported to PC.... there's your problem.
    1. acousticguitarist
      yes, it's true

      and the interesting thing is, people (students) that are from a pc background often have trouble making sense of it
  16. riverstyxxx
    Gimp. Adobe sucks.
  17. AlexGreat
    It's pretty picky with hardware. On my computer CS3 would install but wouldn't start until I doubled the RAM though it didn't complain about that and my computer was within minimum specs. I think it's the best creative software. Any suggestions of a better option?
    1. LynneaUrania
      Yup. Before I got the Adobe, I made sure to get a computer with a combined capacity of nearly a terrabyte and with plenty of RAM.
    2. acousticguitarist
      Picky, 50% of the people that i work with had trouble with it.

      mine was ok until i went to use encore, then it fell over and the whole package became un usable.

      for the question about better options, we'd need to isolate each task and find an alternative.

      they now have dreamweaver, it doesn't even validate out of the box, so the best idea is create a stack of html and css templates by hand coding.

      for the work i need to do, fireworks has got me through for years, I don't need Photoshop... but now it's in the cs3 package ... and doesn't work anymore

      inDesign, i need it , no alternative

      I draw in Flash, it's easy because i've used it for 6 versions
      I could getaway without flash animation... if i didn't have to teach it, but it's ruined now for what I need to do

      Illustrator I use for tweaking my drawings, I export them from Flash as ai files

      I now need Encore for developing DVD's

      Maybe if they hand all the individul software at adobe over to different developers and meet once a year for a christmas party and to decide on standards
  18. bradhart
    I am still quite happy running photoshop 5.5. It was the best $35 I ever spent on ebay. No one needs the fat bloatware adobe puts out now...
    1. acousticguitarist
      I can get away with photoshop 6
    2. bradhart
      PS 6 was what I was shopping for at the time but the cheap copies of 6 were still $200 at the time. I have a copy of cs2 I kept when a client refused to pay me, but it is so slow to open I hate using for any type of casual on the fly editing.
    3. acousticguitarist
      photoshop is hopeless for on the fly stuff,

      that's why i stopped using it and swapped to fireworks, it was more intuitive.

      students learn fireworks in a couple of days

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