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I'm in web development, but I'm sure in every industry their is a particular client like this, feel free to complain about your 'client from hell'

The Client From Hell calls you 5 minutes after every email to make sure you 'got everything'

The Client From Hell Calls you at 10:30 on a Sunday!!!

The Client From Hell Calls you and immediately puts you on hold?

The Client From Hell brings up philosophical questions on the phone and simply does not shut up.

The Client From Hell doesn't understand that outlook is not an email provider but an application ("Well if you sent it to my outlook I would've gotten it!")

The Client From Hell is that one account that you are always saying 'is it worth it?'

The Client From Hell asks for changes a day before their update is due with disregard for the original update and time wasted on stuff thats no longer required.

What's your Client From Hell like?

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User Comments

  1. Sebastyne
    Web design as well: The client from hell specifically says that he doesn't want his site to look anything like the competitors sites. He approves your design, but when you've worked on the site for weeks, then have it ready, he goes: "oh, actually, I'd like it to be like this site." pointing to a competitors site, expecting you to make the redesign for the same price.

    No it's not worth it.
    1. codesucker
      I feel ya, I've heard the "Yeah, more like this site" and pointing to something completely different from what was approved weeks ago. I swear sometimes I think that they think we simply paint the stuff in Photoshop and it magically works
  2. polybore
    The client from hell is the usually the one person in an organisation who should never have been chosen to commission a web site. e.g. Head of Finance.
  3. timethief
    Please ... don't tempt me to spill my guts about clients from hell.

    You tell them the work cannot possibly be completed within the deadline they suggest. You give an honest estimate of how many hours will actually be required to do an adequate job and how many will be required to do a quality job. They try to negotiate for only enough hours to do a substandard job. You haggle. You agree and contract.

    In the week prior to completion of the substandard job that you wish you had never taken because you hate sacrificing quality, they send over a know-nothing flunky dump some new component on you, and inform you that the boss expects you to complete by the same deadline.

    Gggggggggrrrrrrrrrrrrrrr Arggggggghhhhhhhhhhh!

    You sweetly dismiss the young know nothing with a smile and then waylay the boss. He whinges. You look him dead in the eye and speak your truth to power. He capitulates and extends the contract to match the time frame that ought to have been agreed to in the first place - the one for the quality job.

    You start playing beat-the-clock again because you now have to go back over everything you have completed and put back the quality bits that they made you sacrifice in the first flaming place.
    1. timethief
      BTW the contract from hell will not be complete until All Fool's Day. Thank you for the opportunity to vent.
    2. codesucker
      Efforts and time lost due to changes seem to be a repeating theme, as was expected.

      Good luck on that contract! They should've let you do what you wanted to do in the first place, maybe the next contract you get with them they will keep that in mind and listen to you better.
    3. timethief
      Oh I will get the next contract and every contract there is after that one too. The boss and I have an understanding. I don't deal with underlings ever again. =)
  4. maxisangry
    The Client From Hell asks you to do things that other hookers wouldn't do.
  5. satijournal
    The client from hell is the one I'm dealing with right now. And preparing to sue.
  6. lolosianipar
    The client from hell always... always... always do last minute changes without considering the resources, the impact, the possibilities that the changes might ruin the whole expected result...
  7. PetLvr
    There are no clients from hell .. just individuals who lose their temper prematurely and cannot deal with certain individuals appropriately and professionally.
  8. Svelmoe
    Writes entire e-mails in the subject field instead of the body.

    But the calling after sending an e-mail is totally up on my list as well.

    Or calling me, despite not having anything to do with the project, and when I have said so numerous times.

    Ignores explanations for problems.

    Want guarantees which can't be given.

    Oh, how I could go on.
  9. ThriftShopRomantic
    The client from hell always calls five minutes to five PM on a Friday, not because they actually need anything but because they want to see if you're still there in the office.
  10. aningeniousname
    My client from hell wants to kiss with tongues and won't wear a condom.
  11. fedlargoza
    how 'bout the one who thinks he's a priest and will take two of your proposed ideas then marry them?

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