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The Client From Hell!
Posted by codesucker • 3/15/09 • Subscribe to this Discussion [RSS] • Report This Topic
Topics: client from hell
I'm in web development, but I'm sure in every industry their is a particular client like this, feel free to complain about your 'client from hell'
The Client From Hell calls you 5 minutes after every email to make sure you 'got everything'
The Client From Hell Calls you at 10:30 on a Sunday!!!
The Client From Hell Calls you and immediately puts you on hold?
The Client From Hell brings up philosophical questions on the phone and simply does not shut up.
The Client From Hell doesn't understand that outlook is not an email provider but an application ("Well if you sent it to my outlook I would've gotten it!")
The Client From Hell is that one account that you are always saying 'is it worth it?'
The Client From Hell asks for changes a day before their update is due with disregard for the original update and time wasted on stuff thats no longer required.
What's your Client From Hell like?
User Comments
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Web design as well: The client from hell specifically says that he doesn't want his site to look anything like the competitors sites. He approves your design, but when you've worked on the site for weeks, then have it ready, he goes: "oh, actually, I'd like it to be like this site." pointing to a competitors site, expecting you to make the redesign for the same price.
No it's not worth it. -
Please ... don't tempt me to spill my guts about clients from hell.
You tell them the work cannot possibly be completed within the deadline they suggest. You give an honest estimate of how many hours will actually be required to do an adequate job and how many will be required to do a quality job. They try to negotiate for only enough hours to do a substandard job. You haggle. You agree and contract.
In the week prior to completion of the substandard job that you wish you had never taken because you hate sacrificing quality, they send over a know-nothing flunky dump some new component on you, and inform you that the boss expects you to complete by the same deadline.
Gggggggggrrrrrrrrrrrrrrr Arggggggghhhhhhhhhhh!
You sweetly dismiss the young know nothing with a smile and then waylay the boss. He whinges. You look him dead in the eye and speak your truth to power. He capitulates and extends the contract to match the time frame that ought to have been agreed to in the first place - the one for the quality job.
You start playing beat-the-clock again because you now have to go back over everything you have completed and put back the quality bits that they made you sacrifice in the first flaming place. -
Writes entire e-mails in the subject field instead of the body.
But the calling after sending an e-mail is totally up on my list as well.
Or calling me, despite not having anything to do with the project, and when I have said so numerous times.
Ignores explanations for problems.
Want guarantees which can't be given.
Oh, how I could go on.
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