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Tag Search Results For 'help desk' (28)
Fourth quarter IT hiring outlook: The helpdesk is hot
Career Resources | September 3rd 2008 by Vdricra
True Help Desk Stories
About Coolness | Cool stuff for cool Nerds :D | September 1st 2008 by Dave
Here’s some True Help Desk Stories that I received from email Customer: “Uhh…I need help unpacking my new PC.” Tech Support: “What exactly is the problem?” Customer: “I can’t open the box.” Tech Support: “Well, I’d remove read more
Are you a clutter person? The Ants Go Marching!
Proctor Street | August 27th 2008 by Pitbull
So last week I was talking with fellow students and we were discussing some of the dirtest places to work and we stumbled upon the subject of working with people who never seem to be able to organize or clean up their work space. Now the conversation read more
Mama’s Looking Good!
Musings ê¿ê | August 3rd 2008 by Maggie
I drove to Maryville yesterday to see Mama. It’s been about two months since I last made the drive. We talk every week on the phone and until recently, we emailed almost daily, but she’s had some issues with Juno lately and decided to sto read more
A Good Day at Work - Mid Year Reviews
Wanderer Thoughts | August 1st 2008 by Justin Germino
So today is my day to have my one on one mid year reviews with my employee's and I have to say, it is a good day. I couldn't have asked for a better IT Staff, I have 3 employee's and one contractor who work under me and all of them put in 110% effor read more
Call Center Protocols: Getting Problems Solved!
TEC Blog | July 15th 2008
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is sti read more
Outlook Express download
Engineering Construction | July 9th 2008 by Tony Tran
Cac Bac chi minh down load OUTLOOK EXPRESS dum nhe…. Minh dang su dung MICROSOFT OUTLOOK, do vay khong xem duoc cac thu trong OUTLOOK EXPRESS. =>Phai down load OUTLOOK EXPRESS thoi! (...) read more
Los técnicos se quejan de la actitud de los usuarios
Blog Tecnologico Dominicano | July 4th 2008 by ivan de paula
When all else is equal…It’s all about the service
Mark8t: not just another e-marketing blog | July 3rd 2008
In the electronics industry there is a ton of competition. Heck in any industry, there is ton of competition. Now think about this. When all things are equal, what is the one thing that becomes the deal breaker? Service. It wins every time, and the d read more
Help Desk: Why Good Experiences are Priceless
A Fish Named Freddy | June 24th 2008 by Claris Networks, LLC
I spoke to a customer service representative today that spoke perfect English. I mean perfect and it reminded me of the old days, days when I could understand the person on the phone tasked with helping me to solve a problem related to a service they read more
Foto Friday: Doin’ the Do
Mama C-ta | June 20th 2008
In typical form, my BFF Pepper came in to town for another whirlwind weekend. She came, she saw, she cut (and she brought a really hot boyfriend with a killer Cuban accent who is also great with kids. Don’t waste your time, I tried and heR read more
The Help Desk Guru!
Guru Fodder | June 13th 2008 by Mark - The Anti Hype
“Hi, I’m (name removed so as not to add to unemployment figures) and I’m your HelpDesk agent” (Sounds like the opening gambit at an AA meeting - not that I’ve been to one) “What can I do for you today?” Yes, read more
Internet Help Desk
In My Opinion Works | June 9th 2008 by Sir Morph
Having worked once many years ago on a help desk I can understand where this guy is coming from. Its very stressful work and a silly amount of typing too as companies think the world is going to explode if the customers every word is not logged. You read more
Hard-to-Find Phone Numbers
Collection of the Best Web Freebies | June 6th 2008 by Nesher
Internet is of great assistance in finding the important information fast and efficiently. However, sometimes, you canot find the essential simple information behind the companies corporate pages. Especially, if the information is not something many read more
We’re “havening” a problem
Websites | May 23rd 2008 by Michelle
Title = ""; google_ad_client = "pub-9753562907151457"; google_ad_width = "468"; google_ad_height = "60"; google_ad_format = "468x60"; google_ad_type = "text"; // CHANNEL taste_def google_ad_channel = "7007472018"; google_color_border = "FFFFFF"; read more
Microsoft Help
Noisy Thinking | April 28th 2008
True telephone conversations recorded from various Help Desks. Help desk: What kind of computer do you have? Customer: A white one… ==== Customer: Hi, this is Celine. I can’t get my diskette out. Help desk: Have you tried pushing the butt read more
CAPTCHA - We have determined you are not human…no blog for you!
Ellicott Ramblings | April 22nd 2008 by David Rawe
CAPTCHA This is a savior of the blogosphere, antispam extraordinair, and human validation test. But what happens when you just can’t read the characters simply because they are so distorted that even a human can’t make them out until they read more
Speechless
Monkeybizness | April 21st 2008 by Monkeybizness
Excel corrupted on my laptop, so I called the helpdesk at work. A week later they called back. They wanted to make a time to fix the problem. “How long will it take?” I said. “I’ve got a lot of work.” “Not even 20 read more
What is help desk?
Help Desk solutions | April 16th 2008 by Raja
Brief Definitions for help desk:In a business enterprise, a help desk is a place that a user of information technology can call to get help with a problem. In many companies, a help desk is simply one person with a phone number and a more or less org read more
Secret to Save More Time - Centralizing Your Helpdesk Support
Mark Tse's Internet Marketing Blog | January 31st 2008
Hi Blog Reader, I’ve been a fan of centralizing your support system using a helpdesk type of platform instead of relying on plain old email. Regardless of the number of support issues that you’re facing, I would recommend setting up your read more
Our Client located near the DFW Airport is looking for a Client S…
Frontline Source Group | January 30th 2008
Our Client located near the DFW Airport is looking for a Client Support Technician:The CST will receive calls and emails from customers concerning problems with various hardware and Aloha Software systems. To apply for this position click here!Each read more
Our South Houston client is seeking to hire a Systems Administrat…
Staffing Agency Temporary Employment Dallas Fort Worth Texas… | January 29th 2008
OurSouth Houston client is seeking to hire a Systems Administrator on a direct hire basis. To apply click here!Job Duties:Coordinate service requests, problems and resolution of the Help Desk requests. This will include, ERP, Desktop, Infrastructure read more
Experienced IT Technician is needed in downtown Houston!!!
Staffing Agency Temporary Employment Dallas Fort Worth Texas… | January 3rd 2008
Our legal client is seeking an experienced IT Technician in their downtown Houston office on a direct hire basis. To apply please attach resume hereJob duties include ensuring the delivery of high quality and timely support services to all firm emplo read more
Our Downtown Dallas law firm client is seeking a Tech Support Spe…
Staffing Agency Temporary Employment Dallas Fort Worth Texas… | January 3rd 2008
Our Downtown Dallas law firm client is seeking an individual to provide a high level of professionalism and technical support. To apply click here and attach resume...Specifically responsible for desktop support on all firm software, including exte read more
Hire for Better Sales and Service
Data Dome Inc. | November 30th 2007 by Data Dome Blog
Are you doing all that you can to sort the wheat from the chaff? How do you identify potential employees for service and associate-level sales that will show the characteristics necessary for success in these positions? Warm bodies are not eno read more
Site Selection for your Contact Center
Call center Perspectives | September 22nd 2007
Site Selection for your Contact CenterThe boss has just asked you to head up the search for a new location for your contact center. You are flattered by the confidence that the boss has in you, you are confident that you can accomplish this task, jus read more
Technical Support attitude!
PC and Technology Tips, reviews and how-to's | June 15th 2007 by Chris
(part of an ongoing saga. See the previous articles, as well - here and here) Just because you buy a PC form a certain manufacturer, that doesn't entitle you to owning the tech. Owning ' as in - I called tech support and Owned the tech, or The cus read more
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