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The Marketing Spot
http://www.themarketingspotblog.com
Small business Practical, no-bull marketing advice, ideas and plans. Topics: Branding, Customer Experience, Word of Mouth, Social Media, Advertising, Promotion.
Dell University Relations Blog
http://direct2dell.com/one2one/archive/category/1034.aspx
Find out what’s happening in University Relations at Dell. Recruiting advice, campus events, latest news for students, and day-to-day life at a global company – it’s all here.
Multi Channel Retailing
http://www.infosysblogs.com/multi-channel-retailing/
Designing the next-generation customer experience in multi-channel retailing.
Foviance · customer experience, usability & web analytics c…
Read the frequently updated blog from Foviance, the ground-breaking customer experience consultancy. We write about usability, web analytics, user experience, user research and accessibility from London, UK.
Social Media Experience
http://socialmediaexperience.wordpress.com/
# Si crees que los clientes somos emocionales, que tomamos decisiones basándonos en nuestras experiencias que compartimos nuestras opiniones en la Red Social... este es un espacio para hablar de cómo las relaciones cliente-empr…
The Customer Collective
http://www.thecustomercollective.com
The Customer Collective is a collaborative blog and moderated community for sales and marketing professionals. We produce sales and marketing training, videos, and exclusive content.
Usability Counts
http://www.usabilitycounts.com
Usability Counts is run by User Experience and Product Management expert Patrick Neeman. He's had many, many job titles (Information Architect, Product Manager, Program Manager, V.P. of Marketing), but now Patrick works for speakT…
Variable Markup
Variable Markup is my personal blog and scratch pad for analyzing the retail space and how retail companies can affect customer experience and profitibility through the use of technology trends like social networking, mashups, and…
Ultimate Customer Service Blog - Micah Solomon
http://ultimatecustomerserviceblog.com
Tips and anecdotes regarding the customer experience and customer service from Micah Solomon, customer service guru, author of a #1 ebook on customer service and upcoming title to be published in 2009 by the American Management As…
Giddlebits
http://giddlebits.wordpress.com
A place where I share what I learn about marketing, thoughts on the social web, engaging users, design, all in hopes of having some great conversations/discussions.
rickdambrosio.com: Strategies in direct response marketing a…
Rick is a metrics driven direct marketer with a hands-on background in strategy and planning as well as tactical execution. Specializing in customer-focused e-commerce Web site development that drives business growth, he’s got…
The Customer Experience Labs
http://www.customer-experience-labs.com/
The Customer Experience Labs is a collection of articles, methods and best practices you can use to design encounters with your customers that create remarkable customer experiences. Remarkable Customer Experiences, that make y…
Customer Experience Optimization
Customer experience management strategies and tools for consistent delivery of your brand promise. Improve customer value, satisfaction, loyalty, retention, and profitability.
GoetzEverything
http://goetzeverything.blogspot.com
My blog about interactive marketing, customer experience, social media, and everything else that's on my mind.
The Idea Spot
http://theideaspot.blogspot.com
Marketing ideas and case studies. Practical advice and real marketing actions for small businesses.
Not Being Sarkari
http://www.adeshsidhu.blogspot.com
This blog talks about customer service in India and ways and means to improve it.
Noesium | Integrative Digital ThinkingTM
A digital consulting boutique, Noesium provides Insights, Strategies and Solutions that help companies attract, maintain and grow dialogues with their customers through technology. Results: a fitting solution at the right time…
Mystery Shopping Confidential
http://www.mysteryshoppingconfidential.com/
As the President of ICC/Decision Services (ICCDS, Inc.) and Past President of the MSPA (Mystery Shopping Providers Association) my goal is to educate you about mystery shopping (aka secret shopping), a business I know and love. As…
How to create powerful customer experiences
Get new marketing ideas via stories, examples, research and related information. Focused on building customer relationships to grow your business and next generation marketing ideas. No old marketing ideas here.
