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Philippine Customer Service
http://www.philippinecustomerservice.com
The author believes that everyone has the right to experience excellent customer service. Whether it be as simple as buying a cup of coffee or browsing through a department store, it is expected that they leave the establishment feeling satisfied.
Church of the Customer
http://www.churchofthecustomer.com
Helps companies learn how to live in customer heaven or else rot in customer hell. Written by Ben McConnell and Jackie Huba, authors of "Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force"
Customer Value | Customer Profitability | Management & Metrics
http://customerprofit.blogspot.com/
David McNab CA comments on developments in customer value managmement, measurement and analytics. Mr. McNab is a thought leader and advisor to major companies worldwide.
Customer Service
http://ivalnaz-customerservice.blogspot.com/
customer, customer number, customer phone, customer service, customer service center, customer service employment, customer service number, customer service phone number, customer service representative, customer service work, customer serv
Foviance · customer experience, usability & web analytics consultants
http://www.foviance.com/blog/
Read the frequently updated blog from Foviance, the ground-breaking customer experience consultancy. We write about usability, web analytics, user experience, user research and accessibility from London, UK.
Bernie & Phyl's Customer Reviews
http://www.bernieandphylscustomerreviews.com
Customer Reviews about Bernie and Phyl's.
Good Customer Service
http://goodcustomerservice.wordpress.com
This blogs praises good customer service by name, and explores bad customer service without using any names. The purpose of this blog is to promote good customer service and provide living examples of good and bad that can be used for training purpo
Managing Customer Feedback
http://blog.ideascope.com
Discussions about customer feedback and customer satisfaction.
Management and Customer Retention
http://managementblog.customermath.com
The blog is about Customer satisfaction and retention.I want to realize people the Power of being Customer. I have also written on management trainings like time management, team building, stock, marketing, money. I have given note on Graphic design.
10 results of 321Blog Posts
Shat West - Inept and unable to grasp how to treat customers.
The Lone Voice | December 21st 2009
Now I left the tender embrace of Shat West some time back but took the liberty of popping in a complaint to the Financial Ombudsman Service, who wrote to me on the 30th Nov. This was followed by an acknowledgment letter from Shat West on the 7t read more
Perfect Smartphone -- Truly Awesome
customer product reviews | December 21st 2009 by surin
Perfect Smartphone -- Truly Awesome Awesome Awesome, By G. Rockman (New York, NY USA) - Picked the Pixi up on its release date and still can't believe how great my experience has been thus far in every respect (size, weight, battery life, snappiness, read more
What were your best and worst consumer experiences this week?
The Survive and Thrive Boomer Guide | December 19th 2009 by Rita
Which consumer happenings cheered you this week and which ones made you want to scream or weep?Here are my best and worst consumer experiences this week: My best consumer experience: Finding a new attorney to help me with my leaking roof problem read more
Great Television, Poor Amazon.com Customer Service
consumer reviews tv | December 19th 2009 by surin
Great Television, Poor Amazon.com Customer Service, By D. Yuen (New Orleans, LA, US) - Amazon Verified Purchase(What's this?) This is a great television! But buyer beware when using the Amazon.com Store Card 0% for 3 years deferred payment. The initi read more
3 Steps to improve customer engagement-our operators are standing…
Agency 323 | December 18th 2009 by Chas Lauller
Collecting customer feedback is vital to learning how well your brand reaches, engages, and resonates with your customers. Unfortunately, most companies fail miserably to both collect and effectively respond to customer feedback. Think about the last read more
A Tough Job
My Little Home | December 18th 2009 by Ma. Joanna Irish
Being the outsourced customer service is a tough job, sometimes you could received if not nice, a very irate one but if you just know how to answer them appropriately, you could sway the situation around and you could get the things right.Customers, read more
Facebook Privacy Changes Break the Law, Privacy Groups Tell FTC
Epicenter |wired.com | December 17th 2009 by John C Abell
A coalition of privacy groups asked regulators Thursday to investigate controversial new privacy settings on Facebook, saying recent changes in how the massive social networking site treats customer data violate federal consumer protection laws. The read more
Airtel Wrong Billing Complaint
customer complaints | December 17th 2009 by walshbob
Complaint Details: one day 20-Nov-09 (mobile number 9790938621), there is an un usual billing done to my mobile #: when I spoke to the customer care officer, he says, one call was mande @ 7:36am which lasted for a duration of 1hr 30 min (cost for read more
You will never receive your order – Viking Enterprises Complain…
customer complaints | December 16th 2009 by walshbob
Complaint Details: Don’t fall victim to Viking Enterprises or any of his affiliate companies (Winging in Motion, Dragon Art, Marble Classics) you will never get your product and no one will answer the customer service number. I ordered the Dr read more
Bad press, damage limitation, PR, crisis management, brand protec…
Reputation Management | December 16th 2009 by Mark Scott
Bad press, damage limitation, PR, crisis management, brand protection, call it what you like, the minute you put online in front of any of these phrases changes the requirements of a company who can help. So who do you need to help mange your reput read more
10 results of 145Discussions
What are your customer service nightmares?!!
2 months ago
Posted by devilsfan in Shameless Blog Promotion
what does customer service mean to you?
5 months ago
Posted by devilsfan in General Discussion
What u hate to hear from an customer service…
7 months ago
Posted by deoangel in General Discussion
I sent My Abuse Complaint to the Catholic Chu…
8 months ago
Posted by healingtrees in General Discussion
Your bad customer service experience?
9 months ago
Posted by ThriftShopRomantic in Shameless Blog Promotion
10 results of 41Social Search
beanie72 has updated their twitter:
techoozie has updated his twitter:
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PhaZZed has posted a new entry on: A Cape Town blog by Chris M
Nokia Ovi Store – Customer Support Complaint (Updated)
This is a guest post by @Haydndup. It is a lengthy complaint about my recent bad experience with the Nokia Ovi Store. I purchased a game from the Nokia Ovi Store on the 16th of October 2009 from my No…
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LynneK has posted a new entry on: Tongue In Cheeky Pen
Some Interesting Tips Regarding Customer Complaint Which Readers May Like
As a person who works in a customer service job, I receive to see my fair share of customer complaints. Folks are trying to get rid of credit card debt and it makes them testy. Nearly on a daily basi…
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angelbutton11 has posted a new entry on: Effective Leadership Skills
Here Are Some Useful Pieces of Information Having to Do With Customer Complaint Which People Might Find Helpful
As someone who works in a customer service job, I get to see my fair share of customer complaints. Human beings are trying to get rid of credit card debt and it makes them testy. Almost on a daily ba…
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walshbob01 has posted a new entry on: customer complaints
Customer Complaint Against SAI Wheels And Marketing Mumbai
Dear all, Beware of booking a car or any service from SAI wheels & marketing, the commitment before the booking is very high, but once you pay the amount the words fly off, you have to run behin…
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munchkin03 has posted a new entry on: CRM Help Desk Software .com
ManageMyComplaints.com Launches New Cloud Based Customer Complaint and Feedback Management Service
managemycomplaints.com (MMC) has today launched the first-ever online customer complaint and feedback management service targeted at Small and Medium seized enterprises (SMEs). The service is cloud b…
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