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IQServices's profile IQ Services / 39 / Member since March 2009 / Last seen 1 day ago

IQ Services is the industry’s first provider of end-to-end, customer experience testing services for complex unified communications and contact center solutions. In 1996, the company was founded to offer a service alternative for businesses without the interest or funding for expensive, in-house load testing equipment. Since that time, IQ Services has delivered high quality testing services to hundreds of companies worldwide, ranging from small businesses to Fortune 100 corporations.

IQ Services’ patented technologies and methodologies go beyond component level testing to deliver true end-to-end performance testing of integrated solutions from the end-user perspective. Because the services are all designed to automatically generate real voice and data traffic into customer solutions, IQ Services’ offerings are all platform, vendor and language independent.

IQ Services empowers companies to deliver the best possible customer experience to their customers through flexible and responsive managed testing services. As the first customer experience test services provider in the industry, IQ Services is the partner of choice for businesses who demand high solution efficiency and customer satisfaction.

My Blogs

The Experience Matters

http://iqservices.wordpress.com/

Some interesting posts from the people testing all the big call centers so that you have the best customer experience you can.

IQ Services

http://iq-services.blogspot.com/

IQ Services is a leader in load testing and availability monitoring for contact center and e-commerce business solutions.

My Communities

• LinkedIn
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• YouTube

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(More ») My Activity Feed

• Published a new blog post: Twitter is like howling at the moon1 day ago
• Published a new blog post: So what if IT won!8 days ago
• Published a new blog post: Thanksgiving Day22 days ago
• Published a new blog post: Groundhog Day29 days ago
• Published a new blog post: So what do you learn?11/03/09
• Published a new blog post: The Unexpected Benefits of Contact Center Load Testing Setup10/27/09
• Published a new blog post: The Canoe Approach…Priceless10/20/09
• Is celebrating their birthday today! 10/08/09
• Published a new blog post: It is Customer Service Week!10/07/09
• Published a new blog post: Would you deliberately redline a Porsche?9/28/09
• Published a new blog post: HeartBeat™ by the numbers9/18/09
• Published a new blog post: Positive customer experiences9/02/09
• Published a new blog post: Where does customer experience start and end?8/18/09
• Published a new blog post: Telecom is in my blood7/16/09
• Published a new blog post: Adios my friends…7/08/09

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