Several decades ago, the real estate industry created a saying: 'Location, location, location'. The saying quickly caught on and became the standard when purchasing land. Within the tech industry, and more specifically within the software development industry, a similar saying is likely to materialize: 'Quick quality'. Consumers no longer accept content, apps and software that don't function correctly or have bugs--this can be seen in the comment section of any poorly running app. Developers are being forced to keep up and raise their standards. However, the real challenge comes when balancing quality with speed. Consumers want great content and they want it now. Most development teams just can't keep this pace, and it's mainly due to the bottleneck created by testing.
1. The Misconceptions
When quality assurance is first explained, companies become a little skittish. The immediate concern for small companies is that they need to hire an enormous team of testers, which is financially impossible. The immediate concern for big companies is that they need to fire their testing team and outsource. Take a deep breath. Both of these concerns are not only misguided, but they are also just plain bad ideas. Just like not having appropriate incident management software will harm any company and put them at risk, not having an appropriate plan for ensuring quality can do the same.
2. Quality Assurance Benefits
Quality assurance may sound like just another buzz word that is trendy now but won't make much difference to your team--it's not. Integrating testing and quality assurance into your entire development and release process will revolutionize the way you work and will help you release better products, faster. This, in turn, leads to happy consumers and a happier team. It also ensures that your compliance will be on point. These groups that provide outsourcing services have seen 100's of situations and can make sure your IT or Cloud environment stay in compliance with what ever regulations you work under.
To make a more tangible comparison, imagine if you purchased tempered glass to protect your mobile phone and delivery was delayed or the product was damaged when you received it. What's the likelihood you would purchase from the same company? The same is true for tech and software development companies. Consumers expect quality and they expect it quickly.
3. Insourcing Benefits
For companies that already have a testing team in place, in-house testing is a great way to begin the quality assurance process. Depending on the experience, expertise and number of your testers, you can accomplish a lot. By structuring a series of in-house tests, your team can protect code from bugs and prevent poor usability. And if you have your developers write the code for the tests, they'll better understand how the tests work and write programs and apps that pass these tests with ease.
4. In-house Considerations
What you do need to accept, if you're going to embrace quality assurance and rely solely on in-house testing, is that you will need testers who can utilize automated, manual and exploratory tests in the following categories:
- Unit tests: These tests check each individual function in the system, making sure they can handle basic input and output and that they work under negative, boundary and expected cases. The real benefit of these tests is the speed that they can produce results in, making them great for ruling out any minor bugs.
- Integration tests: These tests check the whole subsystem to verify that all of the sets of components work together. The real benefit of these tests is the accuracy, allowing your team to find exactly where the bug is.
- Functional tests: These tests are essentially running various scenarios that users might engage in. They are slower to run, but they test the system as a whole, allowing your team to get a fuller picture of how the code is working.
The problem with relying on in-house testing is that it has some major limitations. The majority of companies do not have the resources to staff a testing team that has such a wide range of expertise as to cover all the necessary tests. In addition, if your team develops large products or wants to release a high volume of products, your testing team will also need to be significantly scaled up. This is where outsourcing comes in handy.
5. Outsourcing Benefits
Outsourcing testing can be a way to relieve pressure from your testing team. They can concentrate on their expertise and you can get experts from around the world to do the rest--at very affordable pricing. Companies that provide outsource testing services generally work with developers, freelance testers and full-time quality assurance testers.
The benefit is that these large pools of testers have experts in everything from functional exploratory testing and focused deep dive testing to regression testing and test case execution. Due to this, you will get high quality and relevant results for just about every device or OS combination in a fraction of the time it would normally take you. And the big bonus is that this means you've ramped up your QA team and your QA process without the time and money it takes to recruit and hire additional full-time testers. Most companies will find that they can rely fully on outsource testing, or if they already have a team of testers, outsourcing helps them be better at their job. For companies that do not develop software, but would like to offer software options to customers, outsourcing the full process is easy with a company like DotCom Development.
When it comes to technology, the speed of development and methods of development improvement is ever-hastening. It can be challenging to keep up with the latest innovations.